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Taking a portfolio approach to omnichannel growth
Omnichannel is omnipresent in conversations throughout our industry. I heard the term — and the angst, confusion, tests and even some initial successes around it — again and again at NRF’s 2014 BIG Show. In many cases, delivering on omnichannel is a tall order, requiring significant soul-searching for retailers in terms of what it means to them and their customers, often followed by equally significant investments in fundamental areas such as inventory management and customer relationship management systems.
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Home Depot opens direct fulfillment center to support online
Atlanta -- The Home Depot announced the opening of its new direct fulfillment center, in Locust Grove, Ga. It is the first of three such facilities the company will open across the United States over the next two years, adding more than three million square feet and approximately 1,000 jobs to its supply chain.