Data & Analytics

SANTA CLARA, Calif. — Trianz, a global consulting and turnkey execution services firm with clients in the retail space, has expanded its leadership team. Trianz has appointed Joanne Mack, VP consulting, to its leadership team and also expanded its U.S. presence by recently opening an office in New York City.

LOS ANGELES — With just 54 stores located throughout California, Arizona, Nevada and Utah, Sport Chalet may not appear to be much of a threat to the bigger sporting goods players, but with growing sales, particularly online, the specialty chain could prove to be something to watch out for.

New York -- The Pantry is giving its stores a makeover. The chain will remodel 10% of its store portfolio, or approximately 160 locations annual, until it completes the job, said Pantry president and CEO Dennis Hatchell on the company’s third-quarter sales call.

The remodeling program will be store specific, according to Hatchell. He said the chain now has the scan data to execute a customized store set, and that it has a series of distinct demographic types.

Atlanta -- First Data Corp. announced that Bank of America Merchant Services will offer the First Data OfferWise solution to all eligible merchants’ 650,000 U.S. locations through 2Go Media’s iDeals Marketing Platform.

By Jundong Song, [email protected]

In mid-June, Safeway, the number three U.S. food retailer after Wal-Mart and Kroger, capped two years of testing in selected markets and rolled out its enhanced reward program, “Just for U,” chain wide.

It’s a key move in loyalty card programs that all retailers should be watching.

New York -- Ralph Lauren Corp. said that its net income rose 5% in its first quarter, but the company forecast a revenue decline in the current quarter and sounded a note of caution about the weak global economy hurting consumer spending.

"The outlook for consumer spending and global economic growth remains challenging and we are planning our business accordingly," said CEO Roger Farah.

Net income from April through June was $193.4 million, up from $184.1 million a year ago.

Cincinnati -- Macy's reported a nearly 16% increase in net income for its second quarter as the chain benefited from cost controls and its ongoing strategy of tailoring its fashions to local markets. The company said it was raising its full-year profit forecast.

Macy's net income rose to $279 million for the three-month period ended July 28, up from $241 million in the year-ago period.

San Diego -- EcoATM, a start-up known for its innovative kiosks that fully automates the buy-back of used mobile phones and other portable electronics, has made its first major expansion outside of California by installing 28 kiosks in malls throughout Texas. The automated kiosks, which are typically located in malls and grocery stores, allow people to exchange their used or broken electronics, ranging from iPhones to MP3 players, for cash.

NAPLES, Fla. — ACI Worldwide, an international provider of payment systems, has named Daniel Frate as EVP global markets and product management.

Frate most recently served as EVP and head of products and pricing at PNC Bank. Building on ACI's product leadership position, Frate will be charged with delivering customer satisfaction through tight alignment of product roadmaps with market needs. He will be based out of the company's Naples, Florida headquarters.

BENTONVILLE, Ark. — Wal-Mart Stores Inc. will adjust its future financial reports to add more detail on legal proceedings and cyber security after U.S. regulators asked the retailer to better explain certain matters in its latest quarterly and annual filings, Reuters reported.
  
Wal-Mart's correspondence with the U.S. Securities and Exchange Commission took place in June and July and was made public on Monday.