Data & Analytics

ECRM compared retail circular advertising in February 2013 versus February 2014 and noted trends occurring across top retail chains. The home improvement retailers have continued to reverse trends from 2013. Home Depot doubled its page count and slightly decreased ads per page, leading to longer, slightly less dense circulars. Despite this, Home Depot still ran less than a quarter of the number of pages that Lowe’s ran, largely due to Lowe’s running three circulars to Home Depot’s one.

Momentum to continue through 2014

By most accounts, 2013 was a banner year for IPOs. According to Renaissance Capital, a total of 222 companies went public in 2013, marking the best year for the IPO market since 2000. As we predicted in a previous article in Chain Store Age, the retail and consumer products industry played a key role in this IPO activity, accounting for 19 offerings and $8.3 billion in proceeds. This marked a notable increase from the number of offerings seen in 2012 (15) and 2011 (12), according to Renaissance Capital.

Hanover Direct aligns back-end systems for seamless front-end experience

The days of independent silos, of when the Web, phone, catalog and store could be operated separately each with its own unique customer experiences and fulfillment processes, are behind us. Today’s “always connected” consumers demand a seamless experience from the retailers they shop, regardless of channel. And that seamless experience requires extensive alignment of systems on the back end as well as the front end.

Hold department managers accountable for safety to promote better loss control

From mat management to the use of proper cleaning products, prevention is, of course, key to slip and fall management in retail stores. But there are two additional key areas that should be addressed — management communication and accountability. Indeed, sharing information and holding department managers accountable for results can reap numerous benefits for a company.

There is no place in today’s hyper-competitive retail marketplace for a poorly maintained store — providing a clean, comfortable and safe shopping environment is a priority for chains across the board. As retailers increasingly focus on their core competencies, they are letting experts take care of functions and services that fall outside those areas, including facilities maintenance.

Atlanta – Accellos is releasing AccellosOne Warehouse Management System (WMS) version 6.5, which is built on Accellos’ unifying technology platform, the AccellosOne Platform version 3.0. This cloud-ready WMS features an all-new configuration mechanism that leverages Microsoft’s Workflow Foundation, enabling partners and customers to analyze and modify business processes without writing code or using proprietary scripting languages.

By Mark Ledbetter, Global VP Retail Strategy, SAP

The changing nature of retail combined with an ever-greater reliance on data is forcing retailers to adjust their workforce and employee skill sets accordingly. From a customer experience standpoint, most retailers are transitioning to a brick-and-click model that aims to ensure customers have a seamless shopping experience regardless of which channel they use.

Boston – Life is Good is obtaining solutions support through a partnership with Attune Consulting. Since 2007, Life is Good has utilized Attune’s portfolio of business process, technology, training, and support services.