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Data & Analytics

  • Crate & Barrel brand implements SeeWhy conversion manager software

    Chicago -- Online shopping cart recovery provider SeeWhy announced that The Land of Nod – a Crate & Barrel multichannel banner that sells children’s furniture, bedding, and accessories – has deployed SeeWhy’s Conversion Manager Software as a Service (SaaS).  

    The turnkey e-commerce solution automates remarketing, boosts conversion and maximizes ROI by triggering personal marketing campaigns in real time based on a shopper’s everyday website browsing behavior.

  • Tortal and Bojangles to partner on online training program

    Charlotte, N.C. -- Training consultant Tortal said that it has forged a test agreement with Bojangles Restaurants to create a point-of-sale training program to support the new POS rollout for its company and franchise restaurants.
     
    The training program, said Tortal, is intended to strengthen the restaurant chain’s existing training processes.

    The launch of the new online training program is slated for summer 2013.

  • Steve Madden partners with MICROS for omni-channel solution

    Westborough, Mass. -- Information technology solution-provider MICROS Systems said that it has forged a partnership with Steve Madden to launch  its e-commerce, order management, customer relationship management, and cloud point-of-service solutions.
     

  • ShopperTrak acquires RapidBlue

    Chicago -- ShopperTrak announced Monday the acquisition of interior analytics provider RapidBlue Solutions Oy, based in Helsinki.

    RapidBlue uses radio frequency technology to collect shopper movement information, then transforms the anonymous data into information and insights that retailers can use to manage the marketing, merchandising and operations of their businesses.

  • Ikea to present loyalty program at annual conference

    BURLINGTON, Mass. — Ikea and 89 Degrees, a marketing solutions provider, will give a presentation on the company’s loyalty program at this years’ Customer Relationship Management Conference Tuesday, June 18, at the Hilton, Chicago.

    89 Degrees helped the company leverage Big Data to drive its omnichannel marketing, 

  • Steve Madden reinvigorates e-commerce presence

    WESTBOROUGH, Mass. — Footwear and accessories manufacturer Steve Madden is looking to Micros Systems, a provider of IT solutions for the retail and hospitality industries, to help it reinvigorate its e-commerce presence and improve its order management, customer relationship management and cloud point-of-service solutions.

    Steve Madden will leverage Micros’ omnichannel product suite to increase traffic and conversion in both its online and mobile channels. 

  • ShopperTrak enhances in-store counting solutions

    CHICAGO — Retail technology company ShopperTrak has acquired RapidBlue Solutions Oy, a leading European provider of retail data and analytics. 

  • Private investment firm acquires Retail Solutions Group

    Santa Monica, Calif. — Private investment firm Clearlake Capital Group has begun the process of acquiring the Retail Solutions Group of Agilysys through a newly formed affiliate, Kyrus Solutions. The transaction is expected to close in the early summer. 

  • 2013 IRCE kicks off June 4

    The world of e-commerce is gearing up for the 9th annual Internet Retailer Conference and Exhibition, which will be held at Chicago’s McCormick Place West from June 4-7. This year's theme is "Breaking Barriers."

  • Survey: Employees’ appetite for social tools is increasing

    Redmond, Wash. -- Nearly half of employees report that social tools at work help increase their productivity, but more than 30% of companies underestimate the value of these tools and often restrict their use, according to a study by Microsoft Corp.

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