Data & Analytics

Boston -- A new study from Kantar Retail and TNS revealed that shoppers prefer The Home Depot over Canadian Tire, Rona and other DIY retailers when shopping for home improvement items and do-it-yourself projects.  

In the April 2013 survey, Canadian shoppers rated top DIY competitors on a variety of attributes, including assortment, price, service, and community appeals.  



Los Angeles -- Sport Chalet is using technology to reach out to high school teams and their fans. A new portal on the sporting goods and apparel retailer’s e-commerce site is specifically designed to allow the creation of team-focused online retail hubs. Schools can create their own logo design to brand each individual hub and also offer customized goods and shipping options, including direct shipment to customer homes as well as pick-up at a local Sport Chalet store or at the school. The portal is built on the KitOrder specialty team e-commerce platform.

Chicago -- Online shopping cart recovery provider SeeWhy announced that The Land of Nod – a Crate & Barrel multichannel banner that sells children’s furniture, bedding, and accessories – has deployed SeeWhy’s Conversion Manager Software as a Service (SaaS).  

The turnkey e-commerce solution automates remarketing, boosts conversion and maximizes ROI by triggering personal marketing campaigns in real time based on a shopper’s everyday website browsing behavior.

Charlotte, N.C. -- Training consultant Tortal said that it has forged a test agreement with Bojangles Restaurants to create a point-of-sale training program to support the new POS rollout for its company and franchise restaurants.
 
The training program, said Tortal, is intended to strengthen the restaurant chain’s existing training processes.

The launch of the new online training program is slated for summer 2013.

Westborough, Mass. -- Information technology solution-provider MICROS Systems said that it has forged a partnership with Steve Madden to launch  its e-commerce, order management, customer relationship management, and cloud point-of-service solutions.
 

Chicago -- ShopperTrak announced Monday the acquisition of interior analytics provider RapidBlue Solutions Oy, based in Helsinki.

RapidBlue uses radio frequency technology to collect shopper movement information, then transforms the anonymous data into information and insights that retailers can use to manage the marketing, merchandising and operations of their businesses.

WESTBOROUGH, Mass. — Footwear and accessories manufacturer Steve Madden is looking to Micros Systems, a provider of IT solutions for the retail and hospitality industries, to help it reinvigorate its e-commerce presence and improve its order management, customer relationship management and cloud point-of-service solutions.

Steve Madden will leverage Micros’ omnichannel product suite to increase traffic and conversion in both its online and mobile channels. 

CHICAGO — Retail technology company ShopperTrak has acquired RapidBlue Solutions Oy, a leading European provider of retail data and analytics. 

Santa Monica, Calif. — Private investment firm Clearlake Capital Group has begun the process of acquiring the Retail Solutions Group of Agilysys through a newly formed affiliate, Kyrus Solutions. The transaction is expected to close in the early summer. 

The world of e-commerce is gearing up for the 9th annual Internet Retailer Conference and Exhibition, which will be held at Chicago’s McCormick Place West from June 4-7. This year's theme is "Breaking Barriers."