Data & Analytics

Washington, D.C. - The Association for Retail Technology Standards (ARTS), the standards and technology division of the National Retail Federation (NRF), has released the Compliance Audit Interchange. The CAI is a specification that allows organizations to share compliance audit results securely with other companies who source from the same supplier location.

New York – L’Oreal cosmetics brand Urban Decay has partnered with Compare Metrics to launch its online product discovery solution. The Compare Metrics solution for Urban Decay includes content curation, adaptive navigation and shopping scenarios. 

Tantrum Street has added Roman Kikta, managing partner and founder of Mobility Ventures, to its board, where he will provide strategic guidance for the retail technology startup as it rolls out its Cartwheel Register mobile checkout app and Skip Wallet digital wallet app to the North American market.

San Francisco - Only 1.7% of products are posted on social commerce properties. In addition, according to the Search and Social Commerce Index from predictive media optimization technology Kenshoo and semantic advertising company DataPop, even among products in their most popular product categories, retailers post only 7.2% of their products via social commerce.

Newell Rubbermaid has signed a definitive agreement to acquire Ignite Holdings from North Castle Partners, a leading private equity firm focused on consumer businesses that promote healthy, active and sustainable living.

Melville, N.Y. – EconsumerServices, an online mediator between unsatisfied customers and e-commerce retailers, has signed JoTo PR as its public relations agency. JoTo PR will assist EConsumerServices in reaching its mass market of online consumers and making industry opinion leaders and government officials aware of the issue of fraud-related chargebacks.

Recent announcements that Apple will partner with IBM to release more than 100 mobile iOS applications tailored to work with IBM’s data analytics and cloud services, and that Microsoft will focus on digital work innovation in its smartphone segment, serve as reminders that mobile devices are continuing to evolve. Increasingly, mobile devices are offering features that make it easier for retailers to position advanced computational and analytical power at the point of customer contact. Here are three ways upcoming changes in the capabilities of mobile devices will affect retail.

By Ben Pivar, Senior VP, Retail Leader, North America, Capgemini

Showrooming may not be as concerning as many traditional retailers once thought. In fact, retailers who embrace clienteling and other strategies can leverage showrooming as an element of the overall all-channel experience for their customers. Through the use of new technologies as well as in-store and online strategies, many of those retailers who have tested clienteling have experienced a lift in customer conversion.