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Data & Analytics

  • GameStop enhances in-store customer experience with strategic partnerships

    GameStopTechnology Institute (GTI), the specialty retailer’s business unit, has entered into strategic partnerships with Shelfbucks, BestFit Mobile and Dynamic Signal to further extend its focus on driving technological innovation and change within its store environments.

    GTI was launched by GameStop to pursue an open innovation strategy whereby the company partners with leading organizations and institutions to explore and build best-in-class research and development capabilities.

  • ‘Backoff’ virus latest POS threat

    Washington, D.C. – The U.S. Department of Homeland Security is warning retailers about a new, nearly indetectable computer virus known as “Backoff” that poses a threat to POS systems. According to an advisory from Homeland Security, most antivirus software cannot recognize Backoff.

  • Survey: Consumers like Firefly, won’t buy Amazon Fire

    Seattle – Consumers like the Firefly feature that lets users of the Amazon Fire phone scan objects to obtain information and perform instant purchase on Amazon.com, but not enough to switch from their current phones to Amazon Fire. According to a survey of 53 consumers from UserTesting, 84% chose Firefly as their number one or two favorite feature of Amazon Fire.

  • GameStop to deploy iBeacon, social media tools

    Grapevine, Texas – The GameStop Technology Institute (GTI) business unit of GameStop has entered into strategic partnerships with iBeacon solution providers Shelfbucks and BestFit Mobile, as well as social media hub provider Dynamic Signal. The partnership with Shelfbucks and BestFit will bring Shelfbucks’ iBeacon platform and BestFit Mobile’s ProxDK solution into to its brick-and-mortar retail locations.

  • Eddie Bauer launches app for outdoor enthusiasts

    Eddie Bauer has unveiled a free iPhone app, called Eddie Bauer Adventure Guide, which lets outdoor enthusiasts look up more than 10,000 unique U.S. locations across nine different activities.

    "Inspiring and enabling people to get outside and live their adventure is what we do as a brand," Mike Egeck, CEO of Eddie Bauer, said. "Our new iPhone app makes it easy to do just that."

  • Amazon, Blackhawk Network partner on mobile gift card capabilities

    Seattle – Amazon.com and Blackhawk Network Inc., a prepaid and payments network, have teamed up to bring customers a new way to manage and spend their gift cards. Using the new Amazon Wallet app, customers can more easily store, redeem and check the balance of gift cards from dozens of major retailers and restaurants.

  • Soft firearm and ammo sales affect Big 5’s Q2

    Big 5 Sporting Goods’ second-quarter results were affected by a continued reduction in demand for firearms and ammunition. The company also pointed to general softness in the overall consumer environment, adding that the calendar shift of the Easter holiday had a small but unfavorable impact on sales.

  • Leveraging In-Store Location-Based Services and Customer Engagement

    By Bill Davis, Director, MB&G Consulting

    For much of the last year, traditional brick-and-mortar retailers have been mired in a slump. Not only was last holiday season the toughest in several years, the consumer discretionary sector, which includes retail, was the only one of the 10 macro S&P sectors to be in the red for the first half of 2014. As a result, retail is widely perceived to be in a funk.

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