Data & Analytics

In recent years, customer engagement has become much more of a mission-critical function for retailers. While nobody would argue that retailers must engage their customers in a way that recognizes the disruptive effects of leading-edge technologies like social and mobile, there is a priority that looms even larger. Namely, data security.

Insecure Data Creates Insecure Customers

Bentonville, Ark. – Wal-Mart Stores is eliminating the positions of about 2,300 Sam’s Club employees.  The job cuts represent 2% of Sam’s total workforce. Employees whose jobs are eliminated that cannot find another job with Wal-Mart or Sam’s Club will be eligible for severance.

Beloit, Wis. -- Almost one-third of U.S., consumers (30%) plan to buy a new TV in 2014 and of those, 32% said during Super Bowl sales, while 25% said during Black Friday. A new consumer survey from FatWallet also revealed price will have the most influence on TV purchases, with more than half saying they plan to spend less than $500, while one-in-four plan to spend more than $700.

London -- Retailer assumptions that displaying faces, large text and the word “free” on their websites will draw customer attention may not be correct. Recent analysis from an eye-tracking study by neuroscience artificial intelligence technology provider EyeQuant shows all three of these assumptions are less true than many retailers think.

Colorado Springs, Colo. – Secure data vault provider CertainStore is rolling out of a cybersecurity solution utilizing its proprietary micro-encryption/micro-tokenization technology to prevent the re-occurrence of recent malicious attacks on customer data.

Tri-Land Properties is demonstrating the power of value added retail real estate investing with its extensive renovation of Fridley Market at the intersection of University Avenue and I-694 in Fridley, Minn.

Tri-Land is a full-service, real estate development and redevelopment company focused on the successful acquisition, development, renovation and management of community centers ranging in size from 100,000 sq. ft. to 750,000 sq. ft.

Irving, Texas – Michaels Stores has learned of possible fraudulent activity on some U.S. payment cards that had been used at Michaels, suggesting that the company may have experienced a data security attack.

In a statement posted to its website on Jan. 25, Michaels said it is working closely with federal law enforcement and is conducting an investigation with the help of third-party data security experts to establish the facts.

Hudson's Bay Company has appointed Douglas Scovanner as EVP of finance and accounting, on an interim basis. Scovanner will support acting CFO with the day-to-day stewardship of the company’s financial planning, asset protection and accounting functions.

Prior to this appointment, Scovanner spent nearly two decades at Target, most recently as EVP and CFO.

cloudBuy, a cloud e-commerce marketplace, has named Jonathan Holden as CEO for the Europe, Middle East and Africa (EMEA) region, reporting into the company's board.

The company will look to Holden to help drive expansion and oversee global partnerships, including Visa.

RadioShack is set to debut a new advertising campaign in early February with the tag line, “do it together,” which is reminiscent of a long-running campaign that worked well for Lowe’s.