Data & Analytics

Redmond Inc., a vertical retailer of agricultural products, is meeting the challenges of providing a seamless customer experience head-on by using a cloud-based WAN from cloud-based networking provider VeloCloud. Connecting stores, distribution centers and warehouses with effective omnichannel capabilities using VeloCloud's cloud-delivered capabilities, Redmond has grown by 800% in the last 10 years as it has evolved into a sophisticated and seamless retail operation.

Despite weak sales and possible criminal charges from the Department of Justice, Lumber Liquidators Inc. plans to keep its aggressive expansion plans in 2015

New York - Coach Inc. is the latest retailer to take a cloudy outlook on e-commerce. The luxury chain has re-platformed its flagship site on the Demandware Commerce Cloud.

Target’s better than expected 3.8% fourth quarter same store sales increase softened the sting of a massive $5.1 billion charge the company said it would take related to its retreat from Canada.

Toano, Va. – Despite falling net income, Lumber Liquidators Inc. plans to open 30-35 new stores and remodel 15-20 stores, all in an expanded showroom format, during fiscal 2015. In the fourth quarter of fiscal 2014, the retailer reported net income of $17.3 million, down 17% from $20.8 million in the same quarter the prior year.

Selling, general and administrative (SG&A) expenses $6.5 million, or 9%, to $77.8 million primarily due to higher advertising, depreciation, occupancy and payroll expenses.

Mooresville, N.C. -- Lowe's Cos. reported net earnings of $450 million for the fourth quarter ended Jan. 30, a 47.0% increase over the year-ago period. Sales for the quarter increased 7.6% to $12.5 billion, up from $11.7 billion in the year-ago quarter.

Minneapolis -- Target on Wednesday reported a net loss of $2.6 billion (pre-tax loss of $5.1 billion) in its fourth quarter due to the impact of its exit from Canada, compared to a $520 million gain year-ago period. However, the chain’s adjusted earnings came in at $1.50 per share, beating Wall Street estimates of $1.46 per share.

Target’s sales increased 4.1% to $21.8 billion, also better than expected, on increased store traffic and online growth. It was the chain’s best sales growth in three years.

New York - L.L. Bean provided the best overall customer service in the fiscal fourth quarter 2014, topping the first quarterly release of Stella Benchmarks. Companies included are part of StellaService’s daily customer care evaluations and weekly product orders.

Two companies – J.Crew and L.L. Bean – managed to rank in the Top 25 overall every month in 2014. So, it comes as no surprise that those two retailers are at the top of the most recent benchmarks.