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Data & Analytics

  • Lowe's expands partnership with Porch.com

    Lowe's and Porch.com have expanded their strategic partnership to the more than 1,700 Lowe's home improvement stores across the U.S.

    Every Lowe's store in the country now features Porch as the in-store resource to help homeowners find the right home improvement professionals for nearly any project outside of Lowe's current installation services. In addition, home improvement service professionals can sign up for a free Porch profile to help increase the exposure of their business to homeowners in need of their specific services.

  • Wearable technology now available on Amazon

    Amazon has launched a Wearable Technology store, which it describes as a one-stop shop where customers can discover the latest in wearable technology and research wearable devices including activity trackers, smart watches and wearable cameras.

    In addition to the large selection of items from brands including Samsung, Jawbone and GoPro, the store features products from emerging brands such as Basis and Misfit as well as devices coming soon from brands such as Narrative and Bionym.

  • eBay’s global commerce footprint continues to grow

    eBay continues to strengthen its position in global commerce, as the company reported a 14% increase in revenue for the first quarter ended March 31 to $4.3 billion compared to the same period last year.

    Total company enabled commerce volume (ECV) increased 24% in the quarter to $58 billion. Mobile ECV advanced 70% to $11 billion representing 19% of volume. Mobile downloads since inception exceeded 240 million and attracted 6.5 million new customers in the quarter. Cross-border trade grew 24%, representing $13 billion, or 22%, of total company ECV.

  • Einstein Bros. automates service relationships with ServiceNow platform

    Lakewood, Colo. – Einstein Noah Restaurant Group, parent company of the Einstein Bros. Bagels, Noah’s New York Bagels and Manhattan Bagel Company brands, has rolled out the cloud-based ServiceNow platform. Einstein retail brands are now automating and managing service relationships across the global enterprise through a single system of record.

  • It’s Elementary: IBM’s Watson Brings A.I. to Customer Experience

    IBM and digital commerce firm Fluid are collaborating on Fluid Expert Shopper (XPS), an app made with the IBM Watson artificial intelligence platform. Fluid XPS lets consumers ask highly specific questions, as they would a sales associate in a store, and receive personalized advice. The app will take advantage of Watson’s abilities to understand and learn from natural language, meaning it will engage in human-like conversations and provide product recommendations that take the context of customer questions into account.

  • Dodging Liability: Strategies for avoiding costly and consuming injury claims

    By Amanda J. Podlucky, Marshall Dennehey Warner Coleman & Goggin

  • Report: M-commerce market to reach $467 billion in 2019

    Dallas – The global mobile commerce market will grow from $116.1 billion in 2014 to $467.3 billion in 2019. According to a new report from MarketsandMarkets, in terms of geographies, North America and Europe are expected to be the biggest markets in terms of revenue contribution, while Asia-Pacific and Middle East-Africa are expected to experience increased market traction during the forecast period.

  • Study: Digital influences $1 trillion in retail sales

    New York - Digital interactions influence 36 cents of every dollar spent in the retail store, or approximately $1.1 trillion. According to the latest study from Deloitte Digital, by the end of 2014, that number will climb to 50%, or $1.5 trillion of total store sales.

  • App developer unlocks gift card opportunity

    The proliferation of gift cards has spawned the creation of unique app that can help retailers unlock the value of unspent gift cards.

  • App developer unlocks gift card opportunity

    The proliferation of gift cards has spawned the creation of unique app that can help retailers unlock the value of unspent gift cards.

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