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Data & Analytics

  • Retailer’s Guide to Understanding EMV Chip Acceptance Solutions

    By Xavier Giandominici, FIME America

    The U.S. is migrating to EMV chip technology to reduce counterfeit card fraud and promote global interoperability. And though the transition is more than three years in, many small and midsized merchants, VARs, ISOs and ISVs are only starting to learn about the EMV standard and beginning implementation project plans.

  • Apple Watch going well, time will tell

    Apple Inc. CEO Tim Cook said the launch of the company's new watch has been "overwhelmingly positive" just as another seemingly unstoppable surge of iPhone and App Store sales helped Apple Inc. post a 33% increase in profit for the second quarter, setting a record for its best March quarter ever.

  • Report: eBay supports Google over Brussels antitrust probe

    New York -- A report by Financial Times revealed that eBay’s CEO John Donahoe spoke out in support of Google as the search-engine giant defends itself in an antitrust case lodged in Brussels, Belgium.

  • Ace named America's favorite home improvement store

    Ace Hardware is America’s favorite home improvement store and Costco is the favorite for home furnishings, according to a new survey by Market Force Information.

  • JDA updates transportation portfolio

    Scottsdale, Ariz. – JDA Software Group Inc. is releasing new capabilities in the JDA Transportation portfolio designed to help companies make smarter, more strategic shipping and delivery decisions. By balancing internal capacities and constraints with customer promises, this enhanced functionality supports higher levels of resiliency and agility

  • Kroger ends joint venture with Tesco’s Dunnhumby, starts customer data subsidiary

    Cincinnati -- Kroger said Monday that it has ended a 12-year joint venture with British consumer data company Dunnhumby and launched its own customer data subsidiary.
     
    The new subsidiary will help Kroger set prices in stores and decide which shoppers get certain coupons.  The ending of the joint venture comes after Dunnhumby's parent company, Tesco PLC, said it was seeking strategic options for Dunnhumby.

  • The Apple Watch is here

    Cupertino, Calif. – Tech geeks rejoice: the Apple Watch from Apple Inc. is here. From a retail perspective, the device Apple Inc. calls “our most personal device yet” offers new ways to engage consumers, who are obtaining new ways to stay digitally connected.

  • Tech Bytes: Three Lessons from the Target-Lilly Pulitzer Fail

    In theory, the launch of a limited-time, 250-piece Lilly Pulitzer designer collection on Sunday, April 19 should have been a major coup for Target. Instead, it was a major disaster in marketing, CRM, and operations. By now, the story of how consumer demand for Lilly Pulitzer overwhelmed Target’s website and stores has been told many times. Let’s look at three lessons retailers (including Target) can learn from this experience.

    Know Your Customer

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