Data & Analytics

Oak Brook, Ill. -- The J.D. Power 2014 U.S. Home Improvement Retailer Store Satisfaction Study has ranked Ace Hardware “Highest in Customer Satisfaction with Home Improvement Retail Stores” for the eighth year in a row. Ace has captured this ranking ever since the organization began this study eight years ago.

San Francisco -- Kenshoo, a provider of predictive media optimization technology, announced the beta release of its newest digital marketing targeting solution, Intent-Driven Audiences (IDA), which matches clicks on search engine ads to audiences on Facebook in real-time. This allows marketers to show ads to consumers that have searched for specific keywords and also use Facebook’s targeting capabilities to find more customers like them.

New York -- Walmart plans to expand its online price comparison tool, Savings Catcher, that compares prices on select products with those of some of its competitors to cities nationwide over the next few months, the Associated Press said. The retailer is also adding more products to the tool, which will now be available on Walmart's mobile app.

Chicago -- ShopperTrak, a leading global provider of consumer behavior insights and location-based analytics, announced it has signed Journeys as its 1,000th customer.

Bentonville, Ark. -- Sam's Club announced it will launch a new credit card using EMV chip-enabled technology on June 23, beating Target as the first mass retailer to move to the new technology. The new card — co-branded with MasterCard Inc. and issued by GE Capital Retail Bank — has an embedded chip that makes the card more difficult to duplicate, which provides enhanced security from fraudulent activity, according to Sam’s Club.

By J. Kent Smith, Galleria RTS

The long established buzzword, “localization” is more important today than it has ever been. The approach of ever broadening assortments has clogged shelves, exaggerated mark-down costs and compromised returns; with slotting fees no longer sufficient to bridge the gap. Put simply, retailers are out of space, capital and resources; urgent action is required.

Toronto -- Hudson's Bay Co. (HBC) swung to a profit in its first quarter, boosted by strong sales at Saks Inc., which it acquired last year. Hudson's Bay has announced plans to bring Saks to Canada, starting with two locations in Toronto in 2015.

CashStar, a digital gifting company, has named John Caron as chief marketing officer to lead all strategic corporate and product marketing efforts in support of the company’s aggressive growth plans.

Retail Solutions, a global provider of cloud-based, Big Data analytics and real-time intelligence for the consumer products industry, has selected Gigwalk, a local visibility software platform, to power its new RSi Intelligent Crowdsourcing solution.

According to the company, its new offering provides clients with end-to-end business intelligence that drives sales by delivering real-time, actionable intelligence to field operations for improved in-store retail execution and on-shelf availability.

As if having to deal with the rising threat of data breaches weren’t already enough for retailers, many continue to struggle to make sense of today’s rough patchwork of federal and state data breach laws.

Fortunately, while legislation that would establish a national data breach standard has yet to gain significant traction, the Obama Administration and Congress are ramping up joint efforts to establish a uniform, national law that would replace the current fabric of state requirements.