Data & Analytics

New York – McDonald’s responds more slowly to Twitter commentary than other major fast-food hamburger chains, but tweets more often than Wendy’s or Burger King. According to social media analysis conducted by the Wall Street Journal using a tool from Unmetric, Starbucks has 7.7 million Twitter followers, almost triple the 2.8 million Twitter followers held by McDonald’s, the number two fast food chain on Twitter.

Other findings include:

Staples and Microsoft are launching an innovative program that pairs customers with the right Windows device to suit their needs.

The new program is called Microsoft Match and be available exclusively on www.staples.com/microsoftmatch and in select Staples stores.

Austin, Texas -- Whole Foods Market on Wednesday announced plans to debut a new store format targeted at millenials. The company said the stores are expected to begin opening next year, and the expansion will be “fairly rapid.” It did not reveal the name of the new banner.

New York -- Kohl’s Corp. has rolled out a buy online, pick-up in store service to all Kohl’s stores nationwide, allowing customers to pick up their orders within hours at their local Kohl’s store.

New York -- An early Easter that drew shoppers into stores in March and slowing economic growth helped cut into retailers’ April sales results.

At Costco Wholesale Corp., April same-store sales were flat, slightly below analysts’ estimates, primarily due to the strong U.S. dollar and lower gas prices. Sales at U.S. stores increased 2% for the four weeks ended May 3. Internationally, sales fell 4%.  

Total revenue inched up 2% to $8.75 billion.

Pittsburgh - Revenue from shoppers on smartphones rose 73% over the last year, according to a new report from Branding Brand's Mobile Commerce Index released Wednesday. In April 2015, smartphone revenue accounted for 13% of total online revenue, which represented a 63% year-over-year increase.
 

Stein Mart says customers responded very positively to its spring assortment, boosting same store sales for the chain up nearly 5%.

The Florida-based company, which is planning an aggressive expansion plan for 2015, says total sales for the quarter increased 7.5%.

"We are very pleased with the response our customers are having to our spring assortment," said Jay Stein, Chief Executive Officer. "Our first quarter 4.8 percent comparable store sales increase continues the trend we saw at the end of last year and is a great way to start the year."

By Bobby Koscheski, ACI Worldwide

EMV compliance is coming and when it hits, it will change the way payments happen across America. Today, when consumers make non-cash purchases at any number of their favorite merchants in the U.S., they stand in front of payment terminals, swipe their cards and follow the on-screen prompts. EMV will require new payment processes that, while seemingly small to those instituting the change, require a shift in behavior that could feel monumental to consumers.