Data & Analytics

A new digital coupon program was successfully rolled out to Dollar General’s more than 11,300 stores in partnership with Coupons.com, the companies announced.

Nordstrom has entered into an agreement to acquire Trunk Club, a personalized clothing service for men.

Trunk Club delivers a stylist service that combines the convenience of online with a high-touch, personalized shopping experience. Nordstrom plans to leverage the acquisition to offer superior customer service and a seamless shopping experience.

Seattle – Amazon.com is making a serious bid to control the Indian e-commerce market with a planned $2 billion investment in its Indian operation. In a statement emailed to major U.S. media outlets, Amazon said it sees “huge potential” in India’s economy and e-commerce market.

Austin, Texas -- Whole Foods Market reported that profit for the third quarter rose to $151 million from $142 million last year, but revenue and same-store sales missed projections, sending the organic grocer’s shares downward.

Revenue rose to $3.38 billion from $3.06 billion, shy of the $3.39 billion expected by Wall Street. Same-store sales rose 3.9%, well short of the estimated 4.9% gain and marking the worst performance in at least 14 quarters.

Bangalore, India – Indian e-commerce platform Flipkart has received about $1 billion in funding from investors including existing backer Tiger Global Management, as well as new stakeholders Morgan Stanley and Singapore-based sovereign wealth fund GIC. Flipkart operates as an online marketplace for 3,000 individual merchants, similar to China’s Alibaba.com.

New York – J. Crew was ranked number one for overall online customer service in June 2014. According to monthly benchmark analysis from customer service analysis provider StellaService, J. Crew ranked first in phone support, 10th in email support and 12th in returns.

J. Crew last topped the rankings in January, but is one of only six companies to remain within the top 25 since that beginning of the year.

Los Angeles – Specialty apparel Windsor will present a new look for the Windsor website on Aug. 29. The redesign is intended to make the site’s look and feel more customer-friendly.

New shopper features include easier navigation, larger and more vibrant images, social media component, creating a wishlist, find product in store, filter tool by size and color, customer reviews, easy and fast shopping cart procedure and total customer engagement.

San Francisco – Twitter reported a net loss of $144.6 million in the second quarter of fiscal 2014, up from $42.2 million in the same period a year earlier. Stock compensation drove the increase in net loss.

Revenue more than doubled to $312.17 million from $139.29 million. In Twitter-specific metrics, average monthly users grew 24% to 271 million. Seventy-eight percent those users were mobile, a 29% increase from the same period a year earlier.

El Segundo, Calif. – Expenses associated with the development of its e-commerce platform helped drive net income at Big 5 Sporting Goods Corp. down 59% to $2.5 million in the second quarter of fiscal 2014, from $6.1 million in the same quarter a year earlier.

For the fiscal 2014 full year, Big 5 currently anticipates opening approximately 12 net new stores

Chicago – Ulta Beauty, in partnership with Thanx Media has implemented Oracle Endeca Site Search and Experience Manager solutions. Oracle Endeca has replaced a third-party search solution, now tightly integrating the browse and search navigation.