Data & Analytics

Cincinnati -- Consumers, especially millennials, are willing to ante up for fee-based loyalty programs.

In a survey by LoyaltyOne, 62% of respondents said they’d consider joining a fee-based rewards program if their favorite retailer offered one. The number was even higher among millennials with 75% of 18-24 year-olds and 77% of 25-34 year-olds saying they’d consider joining a fee-based rewards program.

As food delivery increases in popularity among U.S. consumers, online grocer Peapod is launching an innovative service focused on produce.

The company is going to start offering the Peapod Local Farm Box. Throughout the summer, Peapod customers in New York City, New Jersey, Eastern Massachusetts, Rhode Island, Pennsylvania, Maryland, Washington, D.C., Virginia, Illinois, Indiana and Wisconsin will have the option of adding a box of produce from local farms to their virtual grocery cart.

Efficient Collaborative Retail Marketing (ECRM) continues to expand its capabilities and has done so again with another key retail industry hire.

ECRM recently hired retail and consumer packaged goods data veteran Jennifer Zannelli to the newly created role of ECRM Data Sales. In this capacity, Zannelli will lead strategic sales initiatives for ECRM Data and also help develop new products and services.

Toronto - Staples Canada has released its 2015 recycling objectives and first quarter update. Highlights include a plan to collect three million ink cartridges and 4,000,000 kg of electronics in 2015.

Staples Canada partners with Call2Recycle to collect and recycle batteries (rechargeable and alkaline) in every Staples store. In the first quarter, 37,111 kg of batteries were collected, an increase of 22.5% from the same quarter a year earlier. The retailer has set a goal of collecting 125,000 kg of batteries in 2015.

A new study by Staples shows that many Americans are burnt out and working more than ever thanks to the always on mentality of the connected economy. So why are we so happy?

New research from the Staple Advantage business-to-business division of Staples looked at the work behaviors of 2,602 employees in the U.S. and Canada to create the inaugural Workplace Index. The key takeaway is that more than half of employees report feeling overworked and burnt out (53%), but the overwhelming majority (86%) are still happy at work and motivated to rise in their organization.

For decades, buying and installing phone systems in retail stores has remained a mundane experience. Times have changed.

Quincy, Mass. -- Online grocer Peapod.com has joined the “farm box” movement that many local farmers markets and supermarkets are now promoting.

The company unveiled its Local Farm Box service, whereby customers in New York City; New Jersey; Eastern Massachusetts; Rhode Island; Pennsylvania; Maryland; Washington, D.C.; Virginia; Illinois; Indiana and Wisconsin will have the option of adding a box of produce from local farms to their virtual grocery cart.

Bloomington, Minn. – Malls have long been physical spots for consumers to socialize, and Mall of America is trying to extend that social aspect into the digital space. The 500-plus-store, nearly five million-sq.-ft. shopping center is using the Geofeedia location-based social media monitoring platform to actively engage customers and gain better understanding of what they are discussing and doing while visiting the mall.