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Data & Analytics

  • NCR: Restaurants say technology impacts revenue

    Duluth, Ga. - A majority of restaurant owners and managers believe that technology has a direct impact on increased revenue.

    According to the 2015 NCR Restaurant Technology Pulse, 67% of respondents say technology helps drive revenue growth and 35% of restaurants are more dependent on tech tools compared to a year ago.

  • Overworked in America, who’s got time to shop?

    A new study by Staples shows that many Americans are burnt out and working more than ever thanks to the always on mentality of the connected economy. So why are we so happy?

    New research from the Staple Advantage business-to-business division of Staples looked at the work behaviors of 2,602 employees in the U.S. and Canada to create the inaugural Workplace Index. The key takeaway is that more than half of employees report feeling overworked and burnt out (53%), but the overwhelming majority (86%) are still happy at work and motivated to rise in their organization.

  • Consumers — especially millennials — will pay for loyalty programs

    Cincinnati -- Consumers, especially millennials, are willing to ante up for fee-based loyalty programs.

    In a survey by LoyaltyOne, 62% of respondents said they’d consider joining a fee-based rewards program if their favorite retailer offered one. The number was even higher among millennials with 75% of 18-24 year-olds and 77% of 25-34 year-olds saying they’d consider joining a fee-based rewards program.

  • Canadian outdoor retailer meets digital expectations with hybris

    Calgary – When the concept of things changing at “Internet speed” is discussed, often overlooked is the fact that the Internet itself changes at Internet speed. E-commerce websites must offer functionality and overall shopping experience on par with the latest online consumer expectations. Canadian specialty outdoor retailer Wholesale Sports Outdoor Outfitters, which operates 13 stores in western Canada as well as a website, has had to face this issue.

  • 5 new imperatives for retail CMOs

    Talk about a perfect storm. As if the role of the CMO isn’t changing fast enough in all industries, the retail industry itself is undergoing major disruption and rapid transformation. As a result, retail CMOs certainly have their work cut out for themselves.

    While by no means a comprehensive action plan, this article addresses five key imperatives that sit squarely in the eye of this storm.

  • Mall of America knows what shoppers are saying

    Bloomington, Minn. – Malls have long been physical spots for consumers to socialize, and Mall of America is trying to extend that social aspect into the digital space. The 500-plus-store, nearly five million-sq.-ft. shopping center is using the Geofeedia location-based social media monitoring platform to actively engage customers and gain better understanding of what they are discussing and doing while visiting the mall.

  • Ex-Walgreens exec to be digital chief at Lululemon

    Lululemon Athletica has named a former Walgreens executive as the athleisure company's next digital chief.

    Lululemon announced that Miguel Almeida will be executive vice presiden-digital when he starts with the company in mid-July. He will report to the company’s CEO, Laurent Potdevin.

  • Connected Solutions (Sears), San Bruno, California

    Sears's new “Connected Solutions” flagship is located at The Shops at Tanforan, a shopping center in San Bruno, California. The 4,000-sq.-ft. store is designed to simplify the way people shop for their connected home.
     
    Designed as rooms of a home, the store features a living room, kitchen, nursery, workout room, garage and outdoor area where consumers can experience first-hand the benefits of smart technology.   It is organized in four categories: Simply Entertaining; Simply Fit; Simply Automated; and Simply Secure.
     

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