Data & Analytics

Consumers don’t see “channels.” They are time-starved and information-rich, and use technology that they carry around in their pockets and purses to find the best solutions to their lifestyle needs.

The practice in retail of creating different brand experiences in different channels has gone beyond being an inconvenience to shoppers. It is the central challenge that retailers are grappling with today.

Boston - Shoppers are coming to retailers across a variety of channels and touch-points, and need to have a consistent and personalized experience wherever they are.

Boston-based, 26-store specialty sporting goods chain City Sports is preparing to meet the needs of omnichannel shoppers with help from cloud-based digital marketing platform provider BlueConic,

Things really aren't as bad as they seemed a few weeks ago for Costco, which just reported a sizable increase in same store sales for July.

Columbus, Ohio - L Brands Inc. continues its winning ways.

Off-price shop Stein Mart's strategy of just the right product, at just the right price, at just the right time seems to be working as the retailer reported another quarterly increase in same store sales.

Stein Mart Inc. reported rising total sales in the second quarter ended Aug. 1. Total sales for the quarter rose 4% to $311.6 million, from $298.1 million. Same store sales for the quarter rose 3%.

St. Louis -- Build-A-Bear Workshop retains its come-back momentum.

By limiting growth of costs and expenses and improving sales, Build-A-Bear Workshop reduced its net loss to better-than-expected $628,000 in the second quarter of fiscal 2015 from $4.3 million the same period a year earlier.

Despite posting a sales increase in July, Conn's says nearly 10% of its customers are not paying their bills.

"Greater than 60-day delinquency was 9.2% as of July 31, 2015 compared to 8.7% as of July 31, 2014. Greater than 60-day delinquency as of July 31, 2015 increased seasonally compared to the June 30, 2015 rate of 8.9%," said Theodore M. Wright, Conn’s chairman and chief executive officer.

New York -- Some of the most creative retailers in marketing were recognized by Experian Marketing Services in its inaugural #SuiteLife Awards.

Among the recipients of the #SuiteLife Awards, a play on Experian’s suite of marketing solutions, were American Eagle Outfitters, Neiman Marcus, Bass Pro Shops, Finish Line and Foot Locker. The awards were presented at Experian’s recently held marketing summit attended by more than 1,000 people in Las Vegas.