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Data & Analytics

  • Belk reaps rewards of omnichannel strategy

    Months after announcing a major upgrade in its e-commerce capabilities, Belk reported that its online sales grew 46% in the third quarter.

    The Charlotte, N.C.-based operator of 300 department stores in 16 states attributed the increase in Internet sales to the company’s “Yes! We Have It” item locator program and store fulfillment of digital sales initiatives.

  • Boost your Wifi to boost your sales

    In-store mobility is transforming the way retailers engage customers. These new customer engagement programs are resulting in dramatic changes to the store network to ensure successful rollouts. Customers will seek out stores that easily enable them to use their mobile devices to research products, read reviews, and check prices to gain the confidence required to make the right purchase.

  • Report: Mobile shoppers prefer Sundays

    A new report looking at consumer shopping habits on mobile phones shows that Sunday is the best day of the week when it comes to sales from mobile shoppers.

    "Online shopping has become a major force in global markets. And, with the holiday shopping season upon us in the United States, we see mobile's share of that market accelerating," said Larry Moores, vice president for consumer mobile reporting and analytics at Opera Software, a leading mobile internet and advertising company.

  • Eastern Mountain Sports hires retail planning firm

    Eastern Mountain Sports has enlisted JustEnough Software Corp., a leading provider of demand management solutions for retail, wholesale and direct-to-consumer businesses worldwide, to improve its inventory capabilities for its brick-and-mortar as well as its Internet site.

  • Kroger taking on obesity epidemic

    Kroger is highlighting its efforts to fight the U.S. obesity epidemic at a nutrition forum in Italy this month.

  • Overstock sees online sales surge

    As holiday shoppers hunted for online deals Thanksgiving weekend the Overstock.com Web site provided fertile hunting grounds.

    The retailer said its sales between Thanksgiving and Cyber Monday increased 23 percent compared to the same period the prior year. In addition to new customers, the increase was driven by an 8 percent increase in average individual order size. Cyber Monday sales increased 24 percent while Thanksgiving day saw the largest gain, up 38 percent off of a smaller initial base than Cyber Monday.

  • Staples introduces online Exchange

    Easy access to an expanded offering of online inventory is the premise behind Staples Exchange, a marketplace-like concept that allows suppliers to leverage Staples’ online presence.

    Staples doesn’t call its new Staples Exchange a marketplace – the term used by Amazon to describe the massive aggregation of third party sellers on its site – but rather and a world-class platform that makes it easy for suppliers to offer products to Staples customers.

  • Ulta Beauty has ultimate Q3; on track to open 100 stores in '14

    Boilignbrook, Ill. — Ulta Beauty reported fiscal results for the third quarter of fiscal 2014 that looked pretty darned good. Net income rose 30% to $59.1 million compared to $45.4 million in the third quarter of fiscal 2013, with lower expenses helping drive up profit.

    The company said it will have opened 100 new stores in all of fiscal 2014 and remodeled another 12.

  • Argentina’s Musimundo meets Cyber Monday demand with IBM Cloud

    Buenos Aires, Argentina — Specialty entertainment applicance retailer Musimundo, which operates more than 200 stores in Argentina, deployed its e-commerce platform on the  IBM Cloud to meet increased customer demand on Cyber Monday.

    As it prepared for Cyber Monday 2014, Musimundo's greatest challenge was to address the number of entries of people to its website per second, and it needed to manage load balance and security levels in accordance with regulatory requirements.

  • Experts Speak Out: Bebe Data Breach

    Adam Kujawa, head of Malware Intelligence at Malwarebytes Labs, research arm of the anti-malware company: “It looks like the payment systems for (Bebe’s) U.S. stores were attacked, meaning that most likely they were all using the same software/hardware that had the same vulnerability. Unfortunately, without additional technical explanations, exactly what was vulnerable on those systems will remain a secret and we can only hope that the same vulnerability isn’t going to be used against another retailer.”
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