Data & Analytics

The best means of online fraud remediation is to flag and prevent fraudulent transactions before they are processed. But what are the telltale signs of a fraudulent account?

A new infographic from antifraud software provider Sift Science highlights some common risk factors retailers should look out for. For example, if three other accounts share a shipping address, it is four times more likely to be fraudulent. If two other accounts share the same credit card, it is five times more risky.

The nation’s leading automotive retailer ended its most recent fiscal year the same way it has for the past nine years – with double-digit profit growth and a favorable outlook for the coming year.

Kohl’s has been busy on the omnichannel front during 2015, and the retailer is now taking its efforts into high gear.

On Tuesday, the retailer announced several new omnichannel shopping tools, and said it will also pilot same-day delivery in select markets.

The upcoming Oct. 1 deadline for retailers to accept EMV-compliant, chip-based payment cards or face increased fraud liability mandates that retailers read card information stored in chips. However, the mandate does not specify whether the card be further verified by a PIN number or customer signature, and the Retail Industry Leaders Association (RILA) has a clear preference.

Consumers looking for arts and crafts online may soon have a new destination. According to The Street, Amazon.com is readying the launch of Handmade at Amazon, an online marketplace of handcrafted goods that should serve as a major new competitor for Etsy Inc.

Reports of Amazon’s plans for Handmade at Amazon initially surfaced in May, but Amazon is now displaying product and seller pages, although there is no e-commerce functionality yet. An Amazon spokesperson only said “Stay tuned” when asked about a launch date for Handmade at Amazon.

Marketing experts routinely advise retailers to send customers notifications, such as emails and texts, informing them of discounts or following up on purchases and site visits. But such notifications may be doing more harm than good.

Lakeshore Learning Materials, a Carson, California-based specialty retailer of educational materials with about 60 stores nationwide, is taking a smart approach to customer service. The company has selected and implemented Aptos (formerly Epicor Retail) solutions to help streamline and mobilize store operations, and support cross-channel order management and customer engagement.