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Data & Analytics

  • Havertys sees what’s coming

    When you know what’s coming your way, it’s much easier to make successful plans.

    For this reason, furniture retailer Havertys will deploy the GT Nexus collaborative supply chain management platform to improve supplier and inventory visibility. This, in turn, will allow Havertys to automate procurement processes, including purchase order management, three-way matching and invoice settlement.

  • Study: The most likely time for online fraud is…

    Online fraudsters apparently do not keep nine-to-five hours.

    According to a new study from fraud detection technology provider Sift Science, “The United States of Fraud,” online transactions conducted at 3 a.m. are most likely to be fraudulent.

    The high likelihood of fraud at 3 a.m. occurs across all time zones. Also, fraudsters are more likely to transact during the weekdays.

  • ShopperTrak: Holiday sales to rise 2.4%

    Price-conscious consumers looking for a good deal are expected to fuel a sales surge on Black Friday, but not enough to lift overall holiday sales higher than last year, according to ShopperTrak.

    The analytics firm predicts that Black Friday 2015 will surpass Black Friday 2014 due to the shopper who is motivated by sales and exhibits a growing tendency toward shopping earlier. In addition, an early Hanukkah, which begins 10 days sooner this year than last, will generate November sales at the expense of December.

  • Infographic: Mobile is everywhere

    Mobile devices are becoming the norm for every facet of consumers’ lives, including shopping.

    According to a new infographic from membership-based retailer DirectBuy, 29% of U.S. adults describe their smartphone as something they can’t live without, 44% sleep with a smartphone by their bed to avoid missing notifications, and 67% check smartphones for notifications even without receiving some type of notification.

  • Shoppers not spending, shifting online

    Consumers’ intentions often differ materially from their behavior and retailers better hope that is the case this year or it won’t be a happy holiday, according to the latest consumer research from the National Retail Federation.

  • What it Takes to Build a Modern Retail Organization

    Most retailers recognize the importance of combining the best of digital technologies and physical stores to profitably create a seamless and consistent customer experience across channels. There’s a good reason for this. Their most valuable customers are engaging with them across all channels: store, mobile, social and online. Some retailers find that these omnichannel customers spend two times to five times more than customers who buy in only one channel.

  • Amazon.com is increasing its holiday workforce by 25%

    Amazon.com is increasing the number of workers it is hiring for the holidays this year to meet an increase in customer demand, revealing a possible shift in the way consumers shop.

    The retailer says it plans to hire more than 100,000 seasonal employees this year. It hired 80,000 seasonal employees in 2014.

  • The Fresh Market explores bid for company

    Just a few weeks after installing a new CEO, the Fresh Market is planning to conduct a strategic review that may include a sale of the specialty grocery chain.

    The company says it has retained J.P. Morgan Securities as its financial advisor to assist in this process, which may result in the company continuing to pursue value-enhancing initiatives as a standalone company, capital structure optimization, or a sale of the company or other business combination.

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