-
Dunkin’ Brands promotes CIO to CISO
Canton, Mass. - Jack Clare, 44, has been promoted to the newly created position of chief information and strategy officer (CISO) of Dunkin’ Brands. Clare, who has served as the company's CIO for the past three years, will be a member of the Dunkin' Brands leadership team and will continue to report to Paul Carbone, CFO.
Clare will continue to oversee Dunkin' Brands' global information technology resources, and additionally, will now focus on developing the strategies that will drive the company's future success.
-
Study: Consumers can’t get satisfaction
Ann Arbor, Mich. – It probably takes less to satisfy the average consumer than it does to satisfy Mick Jagger, but even still, consumers can’t seem to get any satisfaction these days. According to new data from the American Customer Satisfaction Index (ACSI), the national level of customer satisfaction dropped 0.5% to 75.2 in fourth quarter 2014.

