Data & Analytics

Bedford, Mass. – Daily mobile/online retail revenues surge an average of 55% on Cyber Monday (the Monday after Thanksgiving), but a corresponding surge in attacks drives hard losses, on average, as much as $500,000 per hour or $8,000 per minute. In addition, a new study of 1,100 U.S., and U.K., retail IT staffers from RSA and the Ponemon Institute shows that 66% of respondents expect that disruption would result in customer churn that would damage reputation and brand and could push losses as high as $3.4 million from a single hour of disruption.

A compressed shopping season coupled with the continued growth of e-commerce has UPS forecasting that peak season daily package volumes will grow by 8%.

Julie Gardner, former chief marketing officer at Kohl’s, is the newest board of Cardtronics, the world’s largest retail ATM owner.

Cardtronics operates a vast network of more than 80,000 ATMs at locations throughout the United States and internationally.

Gardner spent 14 years at Kohl’s and most recently served as EVP and chief marketing officer. Prior to Kohl’s, Gardner was with the Eckerd Corp., a regional drug store chain that was eventually acquired by CVS.

New York -- The former chief marketing officer of Kohl’s, Julie Gardner, has joined the board of Cardtronics, which operates more than 80,000 ATMs at locations throughout the United States and internationally.

Gardner spent 14 years at Kohl’s and most recently served as executive VP and chief marketing officer. Prior to Kohl’s, Gardner was with the Eckerd Corp., a regional drugstore chain that was eventually acquired by CVS.

Caty, N.C. – Consumers have somewhat contradictory desires for greater data privacy and for businesses to have detailed insight into their personal needs, and also have seen improvement in how businesses use personal data. According to a new study from analytics technology provider SAS, 71% of 1,260 respondents surveyed said that recent news about government access to personal data increased their privacy concerns.

Ann Arbor, Mich. -- Consumer confidence in October fell to a 10-month low, according to the Thomson Reuters/University of Michigan consumer sentiment index. Industry experts said the drop showed that even the reopening of the federal government was not enough to reassure nervous consumers.

The Thomson Reuters/University of Michigan final consumer sentiment index decreased to 73.2, the weakest this year, down from 77.5 in September.

More Marketing News

New product launches in key categories and strong marketing helped Newell Rubbermaid gain market share during the company’s third quarter.

The leading consumer goods company said sales for the period ended September 30, grew a modest 2.1% to $1.5 billion while net income, aided by the sale of the company’s hardware business, increased to $193.3 million, or 66 cents a share, from $108.3 million, or 37 cents a share.

Shoppers at J.C. Penney stores this holiday season will discover a more rewarding experience following the retailer’s decision to team up with leading retail app Shopkick.

J.C. Penney shoppers will be able to Shopkick’s currency known as "kicks” along with special offers from the retailer when visiting any of its nearly 1,100 stores