Data & Analytics

Both the volume of and monetary losses caused by fraudulent transactions have sharply increased in the past year.

According to the “2016 True Cost of Fraud Report” from LexisNexis Risk Solutions, the monthly average of fraudulent transactions has increased 32% to 206 from 156 in 2015. In addition, the monthly average of prevented fraudulent transactions has risen 33% to 236 from 177.

Publix, Chick-fil-A, Amazon.com, H-E-B, and BJ's Wholesale Club are the nation’s most trusted retailers, according to an annual survey by the Temkin Group.

The “2016 Temkin Trust Ratings,” based on a study of 10,000 U.S consumers, benchmarks the level of trust that consumers have with 294 companies across 20 industries.

Increased customer expectations for a seamless front-end experience, as well as the “Amazon effect,” are having a significant influence on retailers’ back-end systems and operations.

According to a new study of 24 senior retail supply chain executives from Auburn University’s Center for Supply Chain Innovation, the Retail Industry Leaders Association (RILA) and Checkpoint Systems, “The State of the Retail Supply Chain,” 81% of respondents are either using, developing or investigating integrated demand planning.

Promotions, markdowns and supply chain issues took a toll on Pier in the fourth quarter as the retailer lower profits on declining sales. But the results were better than earlier projections and executives expressed confidence in the chain’s turnaround efforts.

Pier 1’s sales declined 1.4% to $542.3 million in the quarter ended Feb. 27; same store sales fell 0.6%. Net income was $18.7 million, down from $33.1 million in the year-ago period.

Amazon comes out on top — way on top — as the top shopping web site for teens.

That’s according to Piper Jaffray Companies’ 31st semi-annual “Taking Stock With Teens” research survey, which highlights spending trends and brand preferences amongst 6,500 U.S. teens across 46 U.S. states.

Publix Super Markets added its soon-to-be CEO, current CFO and a retired Deloitte executive to its board of directors when the Southeast’s leading food retailer held its annual stockholders meeting on April 12.

Publix president Todd Jones, CFO David Phillips and retired Deloitte executive Jessica Blume were elected to the board of the $32.4 billion retailer.

Walmart has embraced the marketplace model as means to expand its online assortment and gain ground on Amazon where third party sellers already account for half of the company’s unit volume.