Data & Analytics

Columbus, Ohio -- Alliance Data Systems Corp.’s card services business has introduced an EMV-based co-brand credit card solution with tap-and-pay functionality for its retail partners.

The first of these dual-interface chip cards are co-branded with MasterCard and BJ’s Wholesale Club and the Fuel Rewards program. With this new functionality, customers can pay for purchases by tapping their card on a contactless-enabled terminal, making payments simple, easy and fast.
 

Indianapolis – With retailers like Amazon.com entering the online services market, online services network Angie’s List is tapping a veteran retail e-commerce executive to run the company.

Scott Durchslag, who served as president of e-commerce and global marketing at Best Buy from 2012-2014, has joined Angie’s List as president and CEO.

Menomonee Falls, Wis. – Kohl’s Department Stores is helping consumers have a very omnichannel holiday season.

The retailer will provide the option to buy items online and pick up in store at all stores nationwide with premier, designated parking for customers picking up their purchases.

West Des Moines, Iowa - Midwestern convenience retailer Kum & Go is streamlining the coming and going of data.

The chain has selected G.O.L.D. Space Optimization software with centralized data management from Symphony EYC to simplify the merchandising process across its stores.

Recently an investment banking colleague from HT Capital Advisors mentioned to me that Bombfell, an online men’s clothing subscription service, received $1 million in venture capital funding. Under the business model, an online personal stylist personally selects each member’s items and sends them to the shopper, with free shipping. The shopper only pays for what he keeps (he has 10 days to decide) and then returns the rest, also with no shipping charge. On the heels of that chat, I read about MM.LaFleur, a similar model for women.  

Seattle – Amazon is priming the appetites of customers in Seattle with a new feature of its Prime Now one-hour delivery service.

Members of the Amazon Prime paid loyalty program in Seattle can order delivery from participating local restaurants using the Prime Now mobile app.

Prime members can view participating restaurants, browse menus, place orders and track the status of their delivery in real time. Once an order is placed, Amazon delivery drivers pick up and deliver the food within an hour or less.

It’s a commonly held belief among retailers that their most valuable customer is the one that is a brand advocate, has the loyalty card, and makes purchases on a regular basis. But there is a problem with that assumption.

While the patterns of behavior from your most loyal customer can show you what is working, they can’t tell you anything about what isn’t working -- or how to fix it. In truth, a retailer’s most valuable customer is the one that comes into your store, browses, but then leaves before buying.

Kohl’s is looking to get a leg up on the competition this holiday season with an early lineup of the hottest toys this December.

The retailer’s top toys for the holiday season include an exclusive assortment from Star Wars and trusted national brands, including Barbie, Fisher-Price and Melissa & Doug.

Amazon is priming the appetites of customers in Seattle with a new feature as part of its Prime Now one-hour delivery service.

Now that retailers such as Amazon.com are entering the online services market, Angie’s List is looking to fortify its executive ranks by tapping a veteran retail e-commerce executive to run the company.<br style="box-sizing: border-box; margin: 0px; padding: 0px; max-height: 100000px; color: rgb(54, 54, 54); font-family: open_sansregular, Arial, Helvetica, sans-serif; font-size: 14px; background-color: rgb(2