Data & Analytics

Eleven new brands are heeding the call from Amazon.com to join the Amazon Dash Replenishment Service (DRS) program. General Electric, Samsung, August, Gmate, Oster, Obe, Petnet, CleverPet, Sutro, Thync, and Sealed Air are now offering devices enabled with DRS. DRS enables connected devices that measure consumable usage to automatically order physical goods from Amazon when supplies are running low, DRS is the same reordering service that supports the Amazon Dash Button.

Retailers who do not offer an option for online or mobile shopping may find their customers opting out. A new survey of U.S. and Canadian consumers from MasterCard, “The Psyche of Shopping,” shows that consumers have purposely chosen not to buy something when a retailer did not have an online payment option (68%), a mobile payment option (19%), or an in-app payment option (14%).

It’s no secret that e-commerce is continuing to grow as a portion of holiday shopping volume. But a newer trend shows that holiday e-commerce growth is shifting away from the desktop channel. According to a new survey from digital promotion platform RetailMeNot Inc., mobile app visits and transactions closed on desktop visits and transactions during the 2014 holiday season. If the trend keeps pace in 2015, mobile visits and transactions will surpass desktop visits and transactions as a holiday e-commerce channel.

The highly anticipated EMV deadline of Oct. 1 has come and gone, leaving many retailers and payment solutions providers to ponder what’s next? As of Oct. 1, 2015, any U.S. retailer that does not have the necessary POS hardware, software, and operational and network protocols in place to process an EMV-compliant chip card transaction faces a shift in fraud liability.

Walmart offered a sneak peek of its new fulfillment center in the Atlanta area on Thursday on the heels of announcing that it would bring grocery pickup to the region this month. Walmart says the new facility is dedicated to filling online orders and is the latest addition to the next-generation fulfillment network Walmart is building to support its rapidly growing e-commerce business.

What growth there is in the food channel these days is being driven by specialty products and the trend shows no sign of abating.

Subway has upped its commitment to sustainability. As a part of the restaurant chain's ongoing goal to make its restaurants and operations more socially responsible, the company has made LED lighting the standard for all new and remodeled restaurants. The upgrade will provide energy-efficient lighting that, in 2014 with a small percentage of stores participating, saved 21.9 million kilowatt hours – enough energy to power 1,996 households in a single year.

On the heels of opening its Digital Innovation Labin Boston in June, CVS Health is furthering its innovation efforts with two new outside partnerships.

When it comes to tech companies, millennials place their trust in a well-known e-commerce retailer. A nationwide survey commissioned by the Marketing Executives Networking Group reveals that more than half of millennials age 18-34 indicated they trusted Amazon more than any other major tech company.

Most of us don’t know our customers. Picture the shopper who walks into a store. They’re blank canvases with no visible history, and that means there’s no easy way for sales associates to shape what happens in the next 10, 20 or 30 minutes, before they walk back out the door.