Data & Analytics

Sales, profit drop at Dillard's in Q4
Dillard’s says sales were particularly weak in the Southern states as the department store retailer reported a 35.6% drop in fourth quarter profit.

For the period ended Jan. 30, Dillard's had revenue of $2.07 billion for the fourth quarter, down from $2.1 billion during the same period a year ago. Net income was $130.5 million, or $3.17 per share, for the prior year fourth quarter. Same-store sales declined 2%. Net sales for the fourth quarter were $2.074 billion.
Ahold USA gives vendors the scoop
Sharing detailed data with vendors is an idea that has been around since the 1990s, and is gaining new life at Ahold USA Inc.

Ahold, parent company of supermarkets Giant Landover, Stop & Shop New England, Stop & Shop New York Metro, Giant Carlisle, and online grocery Peapod, has partnered with Retail Solutions Inc. (RSI) to introduce shared enterprise business processes with vendors. Ahold USA has leveraged RSI’s data platform and collaboration tools to better align its business goals and daily priorities with its vendor partners.

Study: How do you make seamless shopping a reality?

Retailers who are looking to provide a genuine omnichannel customer experience can take one crucial step to help themselves.

According to a new study of more than 300 global retail CEOs, including 100 U.S. CEOs, from enterprise retail technology provider JDA Software Group Inc. and PwC, operational silos are a key inhibitor to delivering an integrated, seamless experience. Only 18% of CEOs said they have eliminated operational silos and are delivering seamless omnichannel shopping experiences for their customers.
Perry Ellis stays consistent with store tech

Specialty vertical apparel retailer Perry Ellis International is solidifying its enterprise approach to the systems that support store processes.

Perry Ellis teamed with retail system integration and development services provider BTM Global to implement Oracle Retail Point-of-Service (ORPOS) v14 and Oracle Retail Store Inventory Management (SIM) v14 for its stores throughout the U.S.
Digital, off-price lift Hudson's Bay Company

Hudson's Bay Company says online sales were particularly strong in the fourth quarter and contributed to the company's same-store sales growth of 11% for the period.

The Canadian firm and parent company of the Saks Fifth Avenue banners said that for the fourth quarter ended Jan. 31:

• Same-store sales grew 11%;
• The Department Store Group (DSG) had a same store sales increase of 4%;
• Saks Fifth Avenue Off 5th same-store sales increased 2%;
• Saks Fifth Avenue same-store sales decreased 1.2%;
CBRE ranked among Fortune Magazine’s most admired companies for fourth consecutive year

Los Angeles -- CBRE Group announced that it has been ranked among Fortune’s Most Admired Companies in the real estate industry for the fourth consecutive year.

Fortune rates companies on attributes related to corporate performance. In the 2016 program, CBRE was the top-rated real estate firm for people management and also scored notably well on quality of services, quality of management, financial soundness and innovation. Overall CBRE achieved a score of 6.69, up from 6.23 in 2015.
Profits improve as Office Depot awaits FTC action

Office Depot continues to hope its merger with Staples secures approval from U.S. regulators, but in the meantime the performance of its retail operations is looking much better should it remain an independent company.

Office Depot’s North American retail footprint did shrink to 1,564 locations at the end of the year after the company closed a total of 181 stores, including 56 in the fourth quarter. Thinning the herd a bit helped the overall profitability of Office Depot’s largest division during the period ended Dec. 26 even though sales declined.
California’s Refrigerant Incentive Program and What it Means for Retailers

An incentive program is in the works in California that would make it easier for food retailers to prevent harmful refrigerant emissions. If approved, the Refrigerant Incentive Program will be the beginning of the end of supermarkets’ struggles with endless refrigerant phase outs, regulations, and government refrigerant dictates.

Where Does the Money Come From?
Here's one reason why L Brands is hot

Retailers of women’s intimiate apparel are poised to benefit from a shift in how millennials approach the bra-buying process.

According to the 2015 Bra Journey Insights report from global information company the NPD Group, the way millennial women shop for and select bras differs significantly from the behavior of older generations.
Majority of former CVS Health cigarette buyers applaud no-sell decision

CVS Health's decision to stop selling cigarettes is having its intended impact - 52% of those consumers who used to buy their cigarettes from CVS say it is now harder to buy cigarettes altogether, according to a survey commissioned by V2, a manufacturer of electronic cigarette and vaporizer products.
MasterCard puts ‘selfie pay’ into production

Following a successful pilot of authenticating mobile transactions with facial photos and fingerprint biometrics in 2015, MasterCard is bringing the new technology mainstream.

Dubbed “selfie pay” and initially tested with employees of First Tech Federal Union in summer and fall 2015, the solution is delivered via a special MasterCard app that lets customers take a photo each time they make an online purchase. They are required to blink during the photo to prove it is being taken live.
Starbucks in overhaul of popular loyalty program

It’s not going to be so easy for the 11 million-plus active members of Starbuck Corp.’s loyalty program to earn freebies.

Starting in mid-April, the coffee giant is making a change in its “My Starbucks Rewards” loyalty program whereby members will earn points, or “stars,” based on the dollars spent on the purchase. Currently, customers earn a star for each transaction, regardless of how much they spent, and are entitled to a free item after earning 12 stars.