Data & Analytics

eBags opens new customer targeting effort
Online specialty luggage retailer eBags is looking to attract “new” shoppers with what has come to be considered an “old” technology platform.

eBags is deploying the Criteo Dynamic Email solution to pair anonymous behavioral data with third-party, permission-based email addresses from Criteo’s publisher network. As a result, the retailer can re-engage consumers it has previously targeted with social media and display advertising, as well as reach new customers who have demonstrated an interest in its brand and/or products.
Special Report: Best Practices in Floor Care
Recent advances in floor care technology have made matters more complex, as retailers must decide what combination of cleaning procedures provide the best value. Today’s retail Facility Manager must determine the materials (from machinery to matting), the schedule (daily, weekly, monthly and even yearly), and the

Home Depot builds Q1 profits, sales

Comp-store sales for the quarter were up 6.5% - with comps for the U.S. stores up 7.4%. Net earnings for the three months ended May 1 were $1.8 billion, up 14.2% compared with net earnings of $1.6 billion in the same quarter last year.
TJX in store expansion push

While other retailers make news by posting grim first quarter results and closing stores., the nation’s leading off-price retailer is making headlines by doing just the opposite. Amid strong first quarter results that included a 7% rise in same-store sales, TJX Cos. said it plans to open about 150 more stores during the rest of this year, on top of the 47 stores it opened in its first quarter.
Target sales stall in Q1

Target Corp.’s ongoing recovery stalled a bit in the first quarter as the chain joined the list of retailers posting disappointing Q1 sales amid cool, unspring like weather and sluggish retail spending. But it was not all gloom and doom for the discounter, whose online sales continued their upward course and whose profit topped estimates.
Four Surprising Facts About Online Reviews

Online reviews, for better or worse, are a permanent part of online reputation marketing for most businesses. Retailers, service providers, franchises, law firms and other professionals hang on every star given by customers. But not all online reviews are the same. In a comprehensive dive into the numbers provided by businesses, the following five conclusions were drawn from the data. 1. Star Ratings Are Important to Searchers
Survey: Lack of speed kills consumer expectations

How fast a retailer offers delivery of online purchases plays a big role in sales conversion and loyalty. According to a new survey of 650 U.S. consumers from same-day delivery provider Dropoff, 60% of respondents reported they have decided not to purchase from a retailer due to slow delivery speed. Almost all consumers (97%) said speed is at least somewhat important in determining whether or not they will purchase a product. Forty percent said it is very important.
Momentum 2016: The supply chain goes digital

The Momentum 2016 conference held by Manhattan Associates May 15-17 in Orlando, Florida offered attendees plenty of insightful sessions and interesting information about how omnichannel commerce is affecting the supply chain. First, let’s review some data points shared by Brendan Witcher, principal analyst, e-business and channel strategy, Forrester Research:
Lowe's produces high Q1 profits

In a quarter of strong home improvement demand, Mooresville, North Carolina-based Lowe’s reported net earnings of $884 million for the quarter ended April 29, a 31.4% increase over the same quarter lat year. Sales for the quarter increased 7.8% to $15.2 billion. Comp-store sales increased 7.3% overall, and increased 7.5% for the U.S. business.
Help wanted: Francescas seeks CEO

Francesca’s Holdings is looking for a new CEO after the abrupt departure of former Chairman, President and CEO Michael Barnes and weaker than expected first quarter guidance caused the company’s shares to plummet.
Art of the deal: TJX wins again with 7% Q1 comp

Shoppers love a deal – the perception of one anyway – which explains how TJX Companies continues to defy gravity by posting another quarter of strong same store sales growth and improved profitability.
Home Depot constructs solid first quarter

Atlanta-based The Home Depot reported first-quarter sales of $22.8 billion during what CEO Craig Menear described as a "stronger than expected start to the year." Comp-store sales for the quarter were up 6.5% - with comps for the U.S. stores up 7.4%. Net earnings for the three months ended May 1 were $1.8 billion, up 14.2% compared with net earnings of $1.6 billion in the same quarter last year.