Amazon enhances cloud contact center solution with generative AIAmazon is AI-enabling its Amazon Connect customer service platform for personalization and self-service. Black Friday online sales break recordsBlack Friday online sales reached a new milestone, with continued strong performance expected through Cyber Monday. The holiday retail data goldmine: Unlock personalization at scale As consumers start to open their wallets for holiday shopping, there's a complicating factor for retailers - how well do they know their customers? EXCLUSIVE: Timing, deals are key to Halloween and holiday pricing Retailers need to carefully analyze customer behavior to obtain optimal results during the 2024 Halloween and holiday seasons. Placer.ai: Visits to Trader Joe's outpacing overall grocery category Fan-favorite grocery chain Trader Joe’s is having a successful 2024 so far. Save A Lot entering New York via micro-fulfillment center Save A Lot is pushing into the New York City market with a new online storefront, automated fulfillment platform and third-party delivery partner. Walmart to open five new pet services centers Walmart Inc. is expanding its veterinary services offering to new locations. Wegmans, DoorDash launch on-demand delivery East Coast grocer Wegmans Food Markets has arrived on DoorDash. Survey: Shopping holidays, sales events key for consumers Nearly three-quarters of consumers are planning to take advantage of Black Friday and Cyber Monday this year. Sam’s Club opening cashierless store A soon-to-open Sam’s Club store will eliminate fixed checkout in favor of app-based shopping and payment. First Previous 10 11 12 13 14 Next Last
