Data & Analytics

Westport, Conn. – Luxury retailer Mitchells Family of Stores has selected ThoughtWorks to create the next generation of customer engagement experiences. ThoughtWorks delivered a customized technology platform that enables digital collaboration and interaction between the sales associates and their customers.  

Ottawa, Canada – 360pi has formally launched the 360pi Partner Program. This initiative provides a framework for retail technology providers to leverage 360pi's pricing intelligence in their solutions.

Seattle – Starbucks Coffee Company reported generally strong performance in the second quarter of fiscal 2014, compared to the same period a year earlier. Earnings per share rose 10% to $0.56, from $0.51.

Consolidated net revenues grew 9% to $3.87 billion from $3.55 billion, while consolidated same-store sales increased 6%.

The retailer cited its Teavana business, partnership with Oprah Winfrey, and new payment and loyalty technology as all contributing to overall fiscal growth.

Westlake Village, Calif. -- Paint retailers with well-trained staffers will drive a more positive purchase experience, this according to the J.D. Power 2014 Paint Satisfaction Study.

Franklin, Tenn. – China was the fastest-growing country in Asia during 2013 in terms of new POS terminal installed. According to a new report from IHL Group, “Asia/Pacific POS Terminal Study,” China had 12% year-over-year growth in year-over-year POS terminal installations.

The Asia/Pacific region as a whole experienced 6.5% POS terminal growth. Other findings include that uncertainty about foreign ownership of retailers slowed POS growth in India to 8% and that Vietnam was the newest hot market for new POS devices.

New York - The eight-day run up to Easter 2014 fell shy of the previous year’s comparable period by 9.3% in traffic and 8.9% in sales. According to data from retail analytics provider RetailNext, there was a 1.2- percentage-point improvement in conversion, which helped generate a sales decline that was less than the traffic decline.

By Erin Nealy Cox, Stroz Friedberg

Chicago -- Survey results by location-based shopping platform Retale, which aggregates weekly circulars from more than 60 top-line retailers for mobile and digital devices, found that 71% of mobile app users don't like the idea of being tracked into a store via their smartphones.

More than half (56%) say they are not interested in receiving push notifications while shopping.