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Data & Analytics

  • Coffee giant posts mixed earnings, plans to shutter tea division

    Brands just can’t escape a challenging retail environment — a main reason Starbucks is pulling the plug on its Teavana operation.   Just hours after the coffee giant announced it would buy out the remaining 50% share of its East China business from its joint venture partners for about $1.3 billion — its biggest acquisition, ever — Starbucks is cutting loose its Teavana division.  
  • Online merchant’s mobile search and shopping gets visual

    eBay is making it easier for mobile shoppers to browse its massive product catalog.    The online merchant is adding two new solutions that rely on pictures instead of words to help customers search its online offering of 1.1 billion items. The tools, which are supported by artificial intelligence and machine learning, will help mobile shoppers pinpoint — and purchase — merchandise faster.   
  • Online giant in big supply chain hiring push

    Amazon is making good on its promise to hire 130,000 workers by 2018.   The online giant announced Wednesday that it plans to fill more than 50,000 roles across its fulfillment network in the United States. Amazon is hiring “tens of thousands” full-time associates who will pick, pack and ship customer orders from its fulfillment centers. It will also fill supporting and managerial roles within its facilities, including human resources managers, IT specialists, and operations leaders, among other positions, the retailer said.
  • Walmart speeds up the task of reordering frequent purchases

    Walmart has found a way to make the digital shopping experience even faster.   The discounter launched a new service on Tuesday that streamlines how shoppers reorder merchandise via their desktop or Walmart app. Called Easy Reorder, the service integrates shoppers’ purchase histories —a list that is comprised of merchandise purchased both in-store and online. The service curates the customer’s most purchased items — including brands and sizes.   
  • Study: Majority of retailers adding AI tools within two years

    Eager to improve customer communication, a majority of retailers plan to increase in the use of artificial intelligence (AI) moving forward.   This was according to “How AI Technology Will Transform Customer Engagement,” a report from Linc and BrandGarage. The study polled 104 senior-level marketing and e-commerce executives from leading retail brands.  
  • See’s Candies to open new stores in The Golden State

    A specialty retailer continues to expand its breadth.   See’s Candies plans to open nearly a dozen new or relocated stores by the end of 2017. All new locations will set up shop in California.    The new stores will be located in San Jose, Castro Valley, Manhattan Beach, Paso Robles, Laguna Hills, Glendale and Calabasas. The new locations come on the heels of new shops that have previously opened or moved this year into new or larger locations in Escondido, Windsor and Pleasant Hill, California.
  • Wireless carrier expands store network

    Sprint continues to expand its presence — this time in the Midwest.   The wireless carrier plans to add 30 new retail stores and more than 200 jobs throughout Iowa, Kansas, Minnesota, Missouri and Nebraska by the end of 2017. The new jobs will include a combination of retail, operations and technical experts.   
  • Luxury department store puts a restructuring plan in motion

    Neiman Marcus is making moves to offset its debt and improve its capital structure.   The luxury department store’s first step was to eliminate 225 positions. Affected employees — which span all brands and operating divisions — will receive severance packages, and also be considered for other job openings within the company, according to the Dallas News.  
  • Duluth Holdings names former Nordstrom exec as CFO

    A casual clothing and workwear retailer has ended its hunt for a new finance chief.   Duluth Holdings has appointed Dave Loretta as senior VP and CFO. Loretta will succeed retiring CFO Mark DeOrio.   Prior to joining Duluth Trading, Loretta launched and operated his own company, Pacific Time, LLC, a unique food and beverage business, from 2014 to 2016. Prior to managing his own firm, Loretta held various roles at Nordstrom.  
  • Study: Most consumers believe their payment data is at risk

    Consumers across the globe agree that volume of criminals trying to steal their credit and debit card data is increasing — and retailers aren’t equipped to fight back.   This was according to “Consumer Payment Card Data Security Perceptions, from Transaction Network Services (TNS). The study interviewed 1,037 U.S. adults, 1,002 Australian adults, and 1,010 U.K. adults between May 4-May 8.  
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