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Data & Analytics

  • IBM: Online consumer spending jumps 15% in Q2

    Armonk, N.Y. -- Online consumer spending rose a healthy 15% in the second quarter of this year compared to the second quarter of last year. The IBM Online Retail Sales Index shows that mobile sales reached 19.4% of total online sales, up 28% from last year. Online shopping growth substantially outpaced the 4.6% year-over-year increase of in-store sales during the second quarter.

  • Samsonite taps M19 to deliver omnichannel platform

    TORONTO -- MI9 announced that Samsonite Company Stores, the North American retail and ecommerce division of Samsonite, has selected MI9 to provide its omnichannel retail platform.

  • Consumer confidence hits six-year high

    NEW YORK — Consumer confidence in July rose to the highest level in six years as Americans’ views of their finances and the economy improved, according to the the Thomson Reuters/University of Michigan index of consumer sentiment.

    The index increased to 85.1 in July from 84.1 at the end of June. It was the highest level since July 2007.

    Consumers said they were move favorable toward making purchases, including automobiles and homes.

     

  • Amazon to hire 7,000 workers in DCs, customer service

    Seattle -- Amazon said it will hire more than 5,000 full-time workers in its U.S. fulfillment centers and 2,000 customer service staff, including part-time and seasonal employees, to meet growing customer demand.

    The company said it will immediately begin hiring at 17 fulfillment centers for tasks that include picking items from warehouse shelves, packing them for delivery and operating new technology installed to streamline operations.

  • Rite Aid launches loyalty program for seniors

    Camp Hill, Pa. -- Rite Aid is launching a loyalty program for consumers 65 and up. The new program is the latest extension of the chain’s customer loyalty program wellness+.

  • Deloitte: Back-to-school shoppers sticking to necessities; mobile shopping surges

    New York -- Consumers continue to hold tight to their purse strings and will rely heavily on online and mobile channels while they shop, according to Deloitte’s annual “Back-to-School” and “Back-to-College” surveys. 

    Shoppers are far more optimistic about the economy than this time last year. Nearly four in 10 (37%) are more confident in the economy’s prospects, compared with just one-quarter (26%) a year ago. 

  • J.C. Penney donates center for high-tech retail crime task force

    OAK BROOK, Ill. — J.C. Penney is donating a 5,500-square-foot center in the North Riverside Park Mall in North Riverside, Illinois to assist efforts of the Cook County Regional Organized Crime Task Force in combating retail organized crime. The center will house law enforcement offices for various police departments, government agencies and retailers for the purpose of hands-on training and collaboration.

  • Class-action suit accuses Kohl's of securities violations

    Menomonee Falls, Wis. – Bernstein Liebhard has filed a securities class-action complaint in the U.S. District Court for the Southern District of New York on behalf of all those who purchased shares of Kohl's Corp. between Feb. 26, 2009. and Sept. 13, 2011.

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