Holiday Priority: Responding to shifts in consumer behaviorRetailers who focus on ‘the customers that truly matter’ in the forms of improved engagement and personalization are likely to win a greater share of the spoils this holiday season. H&M uses ‘chat app’ to connect employees company-wideA fast-fashion retailer is making it easier for its associates to share information. Retail Forecast: 2019 looks good, but economists see bumps further down the road Retailers will enjoy brisk economic tail winds in 2019. Dental concept expanding its retail format Invisalign is setting up shop — sorta — in the nation’s retail centers. Publix in executive appointments; taps veteran to lead digital efforts Publix has a new executive focused the company’s omnichannel experience. In-store shoppers want to be left alone—but only until a certain point When it comes to checking out, even younger shoppers opt for a human touch. Books-A-Million writes a new chapter on employee, customer engagement A book retailer is improving its business operations through feedback from both employees and customers. Sears stops the presses on iconic holiday catalog A struggling department store retailer is once again offering its holiday Wish Book catalog in a digital format — but that’s it. The Vitamin Shoppe makes big digital hire The Vitamin Shoppe has appointed a well-known omnichannel retail executive to a new role focused exclusively on the digital experience. Amazon investing in British tech talent Amazon is focused on bolstering its innovation network across the U.K. First Previous 999 1000 1001 1002 1003 Next Last