Supply chain tech trends to watchThe supply chain is now an opportunity, a service, an asset, even a competitive advantage. Survey: E-commerce is full of problemsA new survey reveals that virtually all online shoppers report at least an occasional issue with their experience. It’s not a sale until it’s a keep: reframing the returns discussion If there is one area in retail that’s ripe for disruption, it’s returns. Levi’s saves labor with robots A leading denim brand is shifting valuable labor resources from mundane tasks to higher-value initiatives with robotic automation. Consumer confidence takes small dip in February Consumer confidence in February fell for the second consecutive month as consumers remained somewhat pessimistic about the economic outlook for the coming months. Home Depot Q4 beat estimates as sales jump 11% The Home Depot reported another strong quarter and forecast continued sales growth in its new fiscal year. Gartner: Three steps to a customer-centric supply chain Chief supply chain officers should focus on improving their supply chain customer experience. Convenience innovation beyond frictionless checkout There are a lot of interesting technology projects at convenience retailers that don’t involve automating checkout. Lily AI migrates to Microsoft An artificial intelligence-based customer intent platform is now hosted on Microsoft Azure. U.S. retail e-commerce sales to exceed $1 trillion this year E-commerce sales in the United States are set to hit an important new record in 2022 amid a spending shift to mobile. Smoothie King pilots text-based ordering The world’s largest smoothie brand is testing a new solution for placing mobile pick-up orders at local stores. Visa: Omicron’s impact on consumer spending modest in January The COVID-19 omicron variant had less of an impact on U.S. spending than earlier stages of the pandemic. First Previous 63 64 65 66 67 Next Last