Asos to increase focus on customers with Microsoft CloudA U.K.-based online fashion retailer with a global presence intends to become more customer-focused and data-driven. Rite Aid launches new digitally-focused rewards programRite Aid Corp. is offering new ways for customers to earn savings via a revamped customer loyalty initiative. Amazon targets fake reviews with new lawsuits Amazon is stepping up efforts to prevent bogus product reviews from being posted on its site. Supply chain tech trends to watch The supply chain is now an opportunity, a service, an asset, even a competitive advantage. Survey: E-commerce is full of problems A new survey reveals that virtually all online shoppers report at least an occasional issue with their experience. It’s not a sale until it’s a keep: reframing the returns discussion If there is one area in retail that’s ripe for disruption, it’s returns. Levi’s saves labor with robots A leading denim brand is shifting valuable labor resources from mundane tasks to higher-value initiatives with robotic automation. Consumer confidence takes small dip in February Consumer confidence in February fell for the second consecutive month as consumers remained somewhat pessimistic about the economic outlook for the coming months. Home Depot Q4 beat estimates as sales jump 11% The Home Depot reported another strong quarter and forecast continued sales growth in its new fiscal year. Gartner: Three steps to a customer-centric supply chain Chief supply chain officers should focus on improving their supply chain customer experience. Convenience innovation beyond frictionless checkout There are a lot of interesting technology projects at convenience retailers that don’t involve automating checkout. Lily AI migrates to Microsoft An artificial intelligence-based customer intent platform is now hosted on Microsoft Azure. First Previous 63 64 65 66 67 Next Last
