Predictive Analytics

Top-performing retailers stand out in how they look at and respond to pricing challenges.

A new survey reveals the most popular benefits consumers expect to gain from interacting with customer service chatbots.

Consumers do not give brands a lot of leeway in the level of service they expect.

Inflation is a serious concern for U.S. consumers, with prices reaching a new high in January.

Exception-based reporting for loss prevention is being enhanced with technologies such as 5G networking, video analytics, RFID, and blockchain.

Consumer spending resumed its robust pace of expansion in February amid declining COVID-19 case counts.

Amazon is partnering with a Department of Energy (DOE) initiative to create recyclable plastic materials.

The Kroger Co. is rapidly extending the reach of fast online delivery via a network of automated fulfillment centers and smaller spoke locations.

Enterprise platforms are not the most exciting part of the retailer technology environment, but they enable interesting things to happen.

An upscale department store retailer is the latest retailer to launch its own media company.