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Predictive Analytics

  • Groupon reports strong holiday sales

    Despite reporting a boost in fourth-quarter profits, Groupon says the impact of foreign exchange rates will affect first-quarter performance.

    The e-commerce company posted fourth-quarter profit of 6 cents per share, up from 4 cents a share a year earlier. Revenue increased 20 percent to $925 million from $768 million.

  • The Customer Service Advantage: Innovative Learning Solutions

    By Michelle A. Thompson, Director, Learning, Home Depot University

    How do you mold a large workforce with a significant part-time segment into experts in home improvement so customers get the answers they need every time they walk in the doors of The Home Depot?

    It requires committed associates, strong leaders, and innovative learning solutions.

  • Obama makes strong appeal for public-private cooperation for cybersecurity

    Palo Alto, Calif. -- Describing  cyberspace as the new "wild, wild West," President Barack Obama on Friday said that while everyone expects the government to be the sheriff, the private sector must do more to stop cyberattacks. He also called for the passage of a single national standard requiring consumers to be notified within 30 days if their financial or personal data is stolen.

  • Planalytics: Cold temperatures to drive winter clearance sales, limit demand for spring categories

    New York -- On Valentine’s Day weekend and continuing into the following week, cold temperatures will hold a grip on virtually all markets from the Rockies to the East Coast of North America, with most markets trending much below normal, according to business weather intelligence firm Planalytics. The cold will drive winter clearance sales while limiting demand for spring seasonal categories.

  • Citi Trends sales head in the right direction

    Savannah, Ga. – Specialty discount apparel retailer Citi Trends Inc. reported some encouraging trends in terms of sales for fiscal and full year 2014. Total sales for the fourth quarter increased 15% to $181.1 million, compared with $157.2 million in the same period a year earlier.

    Same-store sales increased 13.9% in the fourth quarter. A number of winter storm-related closings in January 2014 and an earlier start to tax refund season the last two days of the month in January 2015 helped boost same-store sales for the quarter.

  • Tech Guest Viewpoint: Personal Experiences Deliver Victory, Loyalty

    By Deepak Advani, IBM Commerce

    The 2014 NFL season is over and teams have shifted focus from the Super Bowl to what’s next. This assessment requires a detailed examination of their rosters, where money was spent and what investments produced the desired outcome. It’s this same exercise that advertisers must do right now, especially those that dropped $4.5 million for a 30-second spot during the big game.

  • Expenses cut Blue Nile profits

    Seattle – Rising selling, general and administrative (SG&A) expenses resulted in shrinking profits for Blue Nile Inc. during the fourth quarter and fiscal year 2014, despite healthy sales growth. In the fourth quarter, net income dropped 2% to $4.83 million from $4.93 million.

    Net sales rose 8% to $157.47 million from $145.96 million. During the full fiscal year, net income fell 12% to $9.73 million, from $10.87 million. Net sales grew 5% to $473.51 million, from $450 million.

  • Use of digital coupons on upswing

    New York -- Traditional preprint circulars continue to dominate many retailers’ promotional offerings but digital coupon momentum is accelerating, according to strong 2014 results by Coupons.com.

    Total revenue in the company’s fourth quarter ended Dec. 31, 2014 increased 14% to $60 million and full year revenue increased 32% to $221.8 million. Total digital coupon transactions in 2014 increased 23% to 1.6 billion.

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