Deloitte: Consumers seek control of personal dataRetailers who are transparent about their customer data policies have much to gain. Study: Retailers have opportunities to raise prices to offset impact of tariffsPrice sensitivity by consumers is falling, giving retailers the opportunity to offset the potential impact of tariffs by raising prices. Survey: Retailers recognize importance of customer experience Almost all retailers measure customer experience data, but lag in one key metric. Rite Aid cracks down on medication abuse Rite Aid is applying advanced analytics to identify prescription drug customers at risk for addiction. Casey’s General Stores gets specific about customer feedback A Midwest convenience store retailer is responding to store events in real time. Alibaba sees trillion-dollar volume potential in China Chinese online retail giant Alibaba is not done growing. Checkers & Rally’s checks out targeted text promotions The drive-thru restaurant chain will engage with customers in a highly personalized manner. Study: Retail fraud attempts triple in two years As retail fraud rises, so do the average losses. Microsoft takes competition with Amazon to new level Microsoft is competing with Amazon – by helping retailers compete with Amazon Pizza Hut works on delivery - of improved customer experience The quick-service pizza chain is continuing efforts to create an engaging customer journey across channels. Study: Customers want a consistent experience, but do retailers offer it? Retailers who offer truly seamless shopping may gain a large competitive advantage. Report: Online grocery sales could double within four years Grocery-anchored shopping centers have long been favored by real estate investors. First Previous 112 113 114 115 116 Next Last