Good return policy impacts bottom lineFifty-two percent of consumers have abandoned an online purchase out of fear of a difficult return process. Study: Shoppers respond to holiday sales eventsOnline purchases have dramatically increased during key periods of the 2019 holiday season. Six ways to reduce your workforce management costs Labor costs are increasing. Commentary: Preventing Employee No-Shows Anyone who has managed a business has probably experienced that familiar jolt of panic that hits when an employee still hasn’t arrived 30 minutes after their shift was set to begin. Accenture: Frustrating shopping experiences bad for business A frustrating experience can significantly damage brand loyalty. Study: Black Friday becomes dark time for cyberfraud Whisk turns recipes into shoppable content Report: Credit Suisse says Amazon has its own holiday shipping issues Is Amazon banning some FedEx ground deliveries a case of the pot calling the kettle black? Report: Condensed holiday season to drive shopper traffic on Super Saturday Be prepared. Study: Online fraud grows sophisticated Cyberattacks are more closely mimicking human behavior and following seasonal patterns. Tech Viewpoint: You’re not done with holiday prep For retail IT departments, the task of preparing for the holidays should only end after New Year’s Day. Shrinking the supply chain skills gap with prescriptive analytics It’s no secret that retail supply chain and warehousing face a shortage of talent in the near future. First Previous 108 109 110 111 112 Next Last