Predictive Analytics

Amazon has expanded its Amazon Connect customer service solution with new capabilities.

Amazon is taking a multi-pronged approach to enhance management of delivery processes using artificial intelligence.

eBay is equipping customers with agentic AI capabilities to help personalize and streamline their shopping experience.

Walmart’s latest internally focused artificial intelligence solution is designed to help its merchants become more productive.

A global denim giant is providing select employees access to Google Cloud data dashboards for customer and trend insights.

Amazon is AI-enabling its Amazon Connect customer service platform for personalization and self-service.

As consumers start to open their wallets for holiday shopping, there's a complicating factor for retailers - how well do they know their customers?

Save A Lot is pushing into the New York City market with a new online storefront, automated fulfillment platform and third-party delivery partner.

Texas convenience chain Speedy Stop is modernizing its in-store technology.

The retail media arm of Albertsons Companies Inc. has new consumer touchpoint for its CPG participants.