Consumer Analytics

American consumers had more than holiday shopping on their mind during the third quarter as evidenced by record sales results from CarMax. The nation’s largest seller of used cars with 103 superstores nationwide said its same-store sales increased 16% during then third quarter ended November 30. Total sales increased by 23% to slightly more than $2.1 billion and earnings per share of 36 cents were two cents better than analysts forecast.

PORT WASHINGTON, New York – The NPD Group announced that John Deputato will head its expanded advanced analytics business as SVP. 

As SVP, Deputato has overall responsibility for leading and growing NPD’s Advanced Analytics business in North America.  His scope encompasses the strategic vision and tactical direction of this important business.  In this newly-created role, he will report to Randall Smith, group president. 

Hoffman Estates, Ill.-based Sears.com accounted for 6.21% of multichannel Web traffic for the week ended Nov. 27, which included Thanksgiving and Black Friday, according to data released from Experian Hitwise.

The data showed Sears.com received 21.1 million visits for the week, just under JCPenney at 21.5 million visits, or 6.34% of total Web traffic. Walmart topped the list at 25.88% of all Web traffic, or 88 million visits, with Target ranking second at 15.26%, or 51.8 million visits.

New York - Fifteen percent or 23.1 million consumers (16 years of age or older) plan to shop on Christmas Eve (December 24), according to the International Council of Shopping Centers and Goldman Sachs (ICSC-GS) holiday consumer tracking survey.

Chicago - Boosted by a very weak comparison period, ShopperTrak’s National Retail Sales Estimate (NRSE) reported that total GAFO retail sales for the last Saturday before Christmas (12/18), or Super Saturday, increased a sharp 15.1% compared with last year, while the company’s retail traffic index (SRTI) reported a similar 10.1% total U.S. foot traffic uptick for the same period.

Of all the competitive threats facing Walmart, none looms larger in the minds of the retailer’s suppliers than the ongoing expansion and financial success of leading operators in the dollar store segment. That’s according to Walmart suppliers who participated in a survey conducted by Connecting Northwest Arkansas and identified such chains as Dollar General and Family Dollar as the greatest competitive threat to Walmart during the next five years.

CAMP HILL, Pa. — What Rite Aid might wish for Christmas is accelerated results borne from its Wellness+ loyalty card program, because even as the chain lowered its guidance for fiscal 2011 sales, it’s that differentiated loyalty program that’s going to buttress sales next year and beyond.

ATLANTA - Mobile-commerce enabler Outlier, a subsidiary of Qualcom, announced JCPenney as its latest retail partner for Outlier's recently released mobile application, Swagg. The application, providing shoppers with mobile access to retail special offers and customer loyalty programs.

NEW YORK - The Deloitte Spending Index, comprising four components -- tax burden, initial unemployment claims, real wages and real home prices -- fell to 4.29%, from an upwardly revised gain of 4.71% a month ago. According to Deloitte the decline was primarily due to sustained weakness in the housing market despite incremental gains in other areas.  

According to a new survey from customer intelligence firm, Market Force Information, The Children's Place is consumers' top pick for young children's (10 and younger) apparel when the votes are indexed for the number of stores. The Children's Place earned 17% of the votes, while Gymboree ranked second (13%), and Kohl's and Carter's tied for third with 12%. For children 11 and older, Aeropostale was ranked favorite retailer with 17% of the votes, followed closely by Kohl's (16%) and then Old Navy (10%).