Consumer Analytics

E-commerce fraud is on the rise, and so are its economic costs to retailers.

The Vitamin Shoppe is making comprehensive traffic and performance data available to store managers.

Consumers are reassessing their retail spending, but will shop at retailers that provide the right type of customer experience.

A program that extends the benefits of Amazon Prime shopping will soon be open to all third-party Amazon retailers.

Soft November online sales were offset by Cyber Weeek discounting and buy online, pick up in store (BOPIS) offerings, according to new Salesforce data.

A new survey suggests that several factors can hamper sustainable buying choices and behaviors by consumers.

Personal data of some job applicants at fast food burger retailer Five Guys Enterprises LLC was exposed in a cyberattack.

Consumers spent enough online during the 2022 holiday season to set a new record for e-commerce.

The number of U.S. restaurants — including chain franchises and independents — is still meaningfully lower than what it was before the advent of COVID-19.

Retailers can now integrate components from the Shopify e-commerce platform into their own enterprises.