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Consumer Analytics

  • Survey: Mobile payment use more doubles in a year

    Framingham, Mass. -- Mobile payments have more than doubled in popularity reaching over 33% of survey respondents, according to IDC Financial Insights’ eighth annual Consumer Payments Survey.

    The new report, “Business Strategy: Results from the 2012 Consumer Payments Survey,” found that those that of whose had made a mobile payment, more than half used PayPal Mobile (56%), with Amazon Payments and Apple's iTunes service statistically tied at about 40%. 

  • Budget priced brands versus EDLP basics

    It may be back to basics in Walmart’s apparel department, but shoppers still crave discounted brands and fashion as evidenced by continued strength at some familiar retailers.

    TJX and Ross Stores both posted same-store sales increases of 7% during June, and both companies used the occasion of the better-than-expected results to elevate their profits forecasts. TJX said June sales increase 9% to $2.3 billion, while Ross said its June sales increased 12% to $886 million.

  • Consumer sentiment improves for low and high income groups

    YONKERS, N.Y. — Retailers that cater to lower-income and higher-income consumers should be pleased with the most recent Consumer Reports Index, as those two groups showed the greatest improvement in consumer sentiment.

    The Consumer Reports Index, an overall measure of Americans' personal financial health, saw a sharp improvement in its consumer sentiment measure, which jumped to its highest level since October 2008.

  • June sales softer than expected at Target

    MINNEAPOLIS — Target reported a 2.1% same-store sales increase that was toward the low end of the company’s expectations.

    Despite June sales that were softer than expected, Target left its second quarter profit forecast intact as the weaker-than-expected result offset a better-than-expected performance the previous month.

  • TJX, Ross continue discounter dominance

    FRAMINGHAM, Mass. and PLEASANTON, Calif. — Fashion discounters continue to thrive in this economy, with TJX and Ross Stores continuing to report impressive monthly sales results.

    TJX reported June sales of $2.3 billion, an increase of 9% over the $2.1 billion achieved during the same period last year. Consolidated comparable-store sales for the five-week period increased 7% over last year.

  • Specialty stores hit and miss in June

    NEW YORK — Disappointing same-store sales results in June weren’t necessarily unexpected, as the month typically trends weaker as shoppers have fewer reasons to shop.

    Thomson Reuters, which polls 18 U.S. retail chains, projected its Same-Store Sales Index to inch up 0.5% in June, far below last year’s 6.7% rise for the month. Analysts have said that warm weather may have prompted consumers to make summer apparel purchases earlier than usual, shifting sales from later months like June.

  • ShopperTrak: June 2012

    Total U.S. shopper traffic in retail stores and malls for June 2012

    Summer retail is heating up. June brought high temperatures and a steady stream of shoppers to stores across the nation. Retail foot traffic in June increased 5.2% compared with the previous month and 7% over the same period last year.

  • Retail marketing firm looks to score with innovative soccer event

    Kendal King Group has created a unique event to be held in Northwest Arkansas later this summer that is designed to simultaneously benefit local charities while commemorating the firm’s 25th anniversary.

  • Kronos Retail Labor Index: Fewer people seeking retail jobs in June

    Chelmsford, Mass. -- The Kronos Retail Labor Index edged up to 4.2% in June from a reading of 4.1% in May. The June reading reflected sharp declines in both applications and hiring. (The index is defined as the ratio of hires to applications within a given month, expressed as a percentage. A level of 3.0% means that for every 100 applications received, three hires occurred.)

  • Inland launches new mobile app for University Town Center Norman, Okla.

    Inland Diversified Real Estate Services said it has launched a new mobile application designed to enhance customer engagement and retention and interaction with retailers at University Town Center, a neighborhood shopping center in Norman, Okla., that is owned by Inland Diversified Real Estate Trust.

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