Consumer Analytics

Amazon is being sued for allegedly using biometric recognition technology without informing customers at its Amazon Go convenience stores located in New York.

A regional grocery powerhouse is the brand most positively talked about in offline conversations — ahead of more than 650 brands across all consumer categories.

Digital fraud is on the rise at steep rates.

The nation’s largest beauty retailer is transforming its digital retail operation with Google Cloud technology and services.

Dollar General Corp. reported a “modest decrease” in customer traffic as customers reigned in discretionary spending.

A new survey reinforces the importance of data security to retailers.

After an unexpectedly strong January, overall retail sales dipped slightly in February, but core spending rose amid a still-tight labor market.

It’s no secret that Amazon is a behemoth in the digital marketplace.

Hibbett Retail, parent company of Hibbett Sports and City Gear, is upgrading and expanding its store-level customer engagement and operations management

Urban retail districts saw a sharp rise in daytime traffic in February, says a new report.