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Consumer Analytics

  • TechBytes: CurrentC -- Two Pros and Three Cons

    CurrentC, the mobile payment service under development from a retailer consortium known as Merchant Customer Exchange, or MCX, has been getting a lot of attention in the past week. First MCX members CVS and Rite Aid disabled their NFC payment systems to block the rival ApplePay mobile payment service, and then hackers stole the emails of CurrentC users. And despite all this publicity, CurrentC is still in pilot mode.  

  • Amazon’s gadget gift guide

    Amazon made it even easier to find holiday gifts for technology lovers this year.   The company launched its annual Electronics Holiday Gift Guide (www.amazon.com/giftguide), a curated list of more than 500 top tech gifts of the season which features 3 times more deals than last year, with 10 deals on electronics items offered every day.

  • Tech Guest Viewpoint: How to Counterbalance Instinct with Data

    By John Bible, Oracle   

  • Kantar Retail: Walmart.com asserts price leadership over Amazon

  • Study: Smartphone revenue grows 141% in Q3

    Petaluma, Calif. -– Revenue coming from smartphones grew 141% year-over-year during the third quarter of fiscal 2014. According to a study from e-commerce platform provider Market Live, cultural shifts in shopping habits are revealing changes in traditional metrics; for example, mobile is creating a trend toward lower conversion rates and shorter time-on-site metrics caused by more shoppers researching products on their mobile phones and completing their purchases at a later time.

  • Study: More consumers use technology in restaurants

  • U.K. convenience store One Stop extends Galleria merchandising rollout

    Wolverhampton, U.K. –- U.K.-based convenience chain One Stop has been using Galleria’s Customer Centric Merchandising solution for planogram automation and optimization for a number of years, and is now implementing the Galleria Behavioral Cluster Planning tool. The new solution will provide a better understanding of consumers, assisting One Stop to understand how their categories are being shopped.   

  • SRS Retail Partners selects Esri GIS mapping tool

    Dallas -- SRS Real Estate Partners (SRS) has selected Esri as their provider of GIS mapping software and demographics tools. Brokers at SRS, as well as research consultants and other support staff, now have access to more than 50 reports which will allow them to run gap analyses, demographic reports, expenditure reports, and lifestyle segmentations.   

  • Report: Hackers hit mobile payment service CurrentC

    New York –- CurrentC, a mobile payment service still in pilot mode from a group of retailers known as the Merchant Consumer Exchange (MCX), has reportedly been hit by hackers. According to CNN, MCX has sent a warning to participants in the CurrentC pilot that criminals obtained access to the email addresses of all consumers who have signed up for the service.  

  • Report: Black Friday top date for card present fraud

    San Mateo, Calif. –- Last year, Black Friday was the top date for “card present” (CP) fraud, where a payment card is presented in a store for unauthorized usage. Data science company Feedzai analyzed data representing $750 billion in payment volume and more than 17.5 billion transactions in both card present (CP) and card not present (unauthorized online card purchases, or CNP) environments.  
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