Exclusive Q&A: Mastercard offers loyalty insight for holidays and 2024Mastercard sees increased focus on personalization and artificial intelligence (AI) as major developing trends in customer loyalty programs. How likely are holiday shoppers to use loyalty programs?A new survey reveals that some consumers segments are more likely to rely on loyalty programs for holiday shopping than others. Amazon, Chewy rank highest for customer satisfaction ahead of holiday season Customer satisfaction will be key this year as retailers compete for more carefully allocated holiday purchases of price-sensitive consumers. Batteries Plus dedicates initiative to generative AI Batteries Plus is allocating resources to researching various business uses for next-generation artificial intelligence (AI) technology. Survey: Consumers want retailers to accept new payment technologies A large number of Americans expect retailers to accept new payment methods, showcasing the growing demand for continued adoption of new technology. Adobe: Online inflation hits 41-month low in September Online prices continued to fall in September. Shoe Carnival sees e-commerce success Footwear retailer Shoe Carnival is reporting increased e-commerce conversions and revenue following deployment of an AI-powered data platform. Available retail space hits 18-year low A 34% quarterly net absorption increase to 10 million sq. ft. reveals just how hard space is to come by. The average quarterly increase has been 19 million sq. ft. over 10 years. Amazon offers customers new alternative to passwords Amazon is expanding secure sign-in options for customer accounts on its e-commerce site. Kroger to trace environmental impact of retail media network The Kroger Co. is entering a partnership to measure carbon emissions caused by its targeted CPG advertising offering. Accenture: Consumers scaling back this holiday season — and not just on gifts Consumers are thinking pragmatically going into the holiday season. Survey: Younger adults plan to start holiday shopping early More than a quarter of Americans, and a large number of younger shoppers, plan to start their holiday shopping earlier to find the best deals. First Previous 37 38 39 40 41 Next Last