Books-A-Million writes a new chapter on employee, customer engagementA book retailer is improving its business operations through feedback from both employees and customers. The Vitamin Shoppe makes big digital hireThe Vitamin Shoppe has appointed a well-known omnichannel retail executive to a new role focused exclusively on the digital experience. Retailers looking to clamp down on ‘serial returners’ Shoppers who regularly return items may be in for a rude awakening. Retailers’ in-store customer identification efforts are lagging Customer identification is the first step to personalizing the shopping experience, yet most customers remain anonymous until they check out. Google, Facebook and Amazon dominate Black Friday ad spend Black Friday reigns supreme when it comes to retailers’ holiday advertising spend. Study: Physical stores have ‘halo’ effect on online sales Retailers with physical stores experience higher Web traffic, attract new customers and increase brand awareness in the market. Social media giant reveals culprit of data breach Facebook is coming clean about why it was targeted in a cyber-attack chain last month. Here’s what Gen Z wants from retailers Gen Z consumers want to be awarded points for walking into a brand's location. A new video streaming network is launching—but not for traditional shows Digital customers now have a new way to shop. Three Ways U.S. Retailers Must Prepare for the Next Wave of Data Privacy The Power of Data Dick’s Sporting Goods uses data to gets its product right Dick’s Sporting Goods is using predictive analytics to optimize its merchandise assortment. First Previous 217 218 219 220 221 Next Last
