Consumer Analytics

Retailers will end up on consumers’ naughty lists this holiday season if they don’t protect their personal data.

Increased website traffic didn’t necessarily convert to increased purchases during Thanksgiving weekend.

Mobile shoppers made sure they had their favorite retailing and couponing apps downloaded and ready to go during Black Friday weekend.

Multichannel shopping rules.

Visits to physical stores and shopping centers on Thanksgiving Day and Black Friday fell this year amid big increases in online spending.

Retailers enjoyed a solid, but not spectacular Black Friday shopping weekend.

Mere hours before the holiday shopping season commences, Amazon is facing customer fallout stemming from an unexpected technical glitch.

Consumers are ready to spend this holiday, but not necessarily at the same places they shopped last year.

Cyber-criminals continue to hone their craft, and retailers will remain one of their top targets in the next five years.

One of the premier malls in Dallas has a new management company, and it has chosen to close its doors and let employees spend time with their families on Thanksgiving Day.