Five steps to omnichannel powerResults of a new retailer survey illustrate the path to omnichannel success. Study: Brick-and-mortar shoppers make it personalEven in the age of self-checkout, consumers want a personalized store experience. Target widens ‘circle’ of loyalty Target is expanding the pilot of a new loyalty program that comes with a local twist — and a birthday present. Birks Group offers new mobile shopping option Luxury jewelry retailer Birks Group is opening its mobile commerce business to Chinese social media/m-payment platform WeChat in its Canadian banners. Online fashion retailer makes shopping more personal Specialty e-commerce retailer eShakti is letting customers switch styles with a click. David’s Tea nudges associates for better customer service with app Specialty tea retailer David’s Tea is offering guidance to its in-store “Tea Guides” with a mobile app from Nudge Rewards. Study: This type of search is growing in popularity Seeing just may be believing for an increasing number of consumers. Analysis: Ralph Lauren on the right track After a long run of fairly mediocre performance, Ralph Lauren has finally delivered a solid set of numbers. Analysis: Importance of mobile grows in holiday shopping Mobile commerce and traffic experienced sharp growth during the 2018 holiday season. Government shutdown dims consumer confidence Consumer sentiment in January fell to its lowest level since Donald Trump was elected president. Q&A: Red Wing Shoe uses analytics to plot Canadian store growth Red Wing Shoe Company is ramping up its store portfolio in the Great White North — and using customer data to choose the best markets. Survey: How do consumers want to be recognized by retailers? Consumers want retailers to track them, but not necessarily in the way retailers expect. First Previous 207 208 209 210 211 Next Last
