Business Intelligence (BI)

The e-commerce experience has expanded beyond desktop environments and moved in-store via Web-based kiosks and consumers’ personal mobile devices. One of the biggest hurdles for retailers is delivering a consistent, rich, user experience across all digital channels. Eager to overcome this challenge, Best Buy Canada sought a solution to streamline digital information delivery.

MINNEAPOLIS — Supervalu has named Kathy Persian as SVP and chief information officer. Persian joined the company in February 2010 in the role of group VP retail and merchandising systems, and later moved to group VP corporate planning, analysis and business process. Persian was named to the CIO post following the decision by Wayne Shurts to accept a position with another company. Shurts joined Supervalu in April 2010.

New York -- Enterprise business solution-provider Jesta I.S. Inc. said Thursday that Sterling Shoes, a division of Toronto-based Town Shoes, has gone live with its Vision Store and Vision Merchandising software.
 
Town Shoes completed the acquisition of 69 Sterling Shoes stores in April 2012 and immediately launched the selection process for POS and merchandising software solutions that could be implemented by Labor Day weekend.

Minneapolis -- Supervalu on Thursday announced the appointment of Kathy Persian as senior VP and chief information officer of the company.  

Persian joined Supervalu in 2010 as group VP retail and merchandising systems, and later moved to group VP corporate planning, analysis and business process.

She replaces Wayne Shurts, who resigned to accept a position with another company.

Prior to Supervalu, Persian served as senior VP international business process and operations for Best Buy Co.

Naperville, Ill. -- OfficeMax Inc. announced Thursday a new search engine on Officemax.com designed to speed up shopping and provide more accurate search and recommendation results.

In its first month with the new search engine, OfficeMax said that OfficeMax.com has already experienced an increase in conversion rate and customer satisfaction around site navigation, and more than a 60% increase in average revenue per visit.

Reston, Va. -- Four in every five smartphone users – 85.9 million in total – accessed retail content on their device in July, according to a study by comScore. Amazon sites led as the top retailer with an audience of 49.6 million visitors, representing 46.6% of smartphone owners, followed by eBay with 32.6 million visitors and Apple with 17.7 million visitors.

Premium adult beverage maker Diageo received the Carbon Disclosure Project’s top distinction for its efforts in the area of climate change strategy, emissions disclosure and performance.

CINCINNATI — Consumers continue to be cautious about sharing their personal information, according to an online survey conducted by LoyaltyOne, a global provider of coalition loyalty, customer analytics and loyalty services.