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Business Intelligence (BI)

  • B&N, Blackboard partner to better online study experience

  • Weis Markets reports 2Q profit rise

  • AWG teams with You Technology for loyalty marketing

  • Walmart news article #4

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  • Target news article #1

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  • Target news article #4

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  • Datalogic acquires Evolution Robotics Retail

  • Reduced energy use key to Best Buy’s sustainability efforts

  • American Express survey: Customers will spend more with companies that provide excellent service

  • Bluefly.com invests in customer satisfaction

    Retailers understand now, more than ever, if an e-commerce site experiences technical problems, online shoppers could easily make a purchase elsewhere. In response, companies are upping their game to detect and quickly fix web issues to keep shoppers satisfied and also bring in sales.

    For example, online retailer New York City-based Bluefly.com once had an undetected outage on its site for 10 hours where customers could not add items to their shopping carts. The problem caused a big loss in revenue.

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