Business Intelligence (BI)

Spokane, Wash. -- Ecova, a total energy and sustainability management company, has been selected by specialty retailers Shoe Carnival and Five Below to provide utility expense and data management services. Ecova will assist the chains in monitoring, understanding and reducing energy across their portfolios.

Los Angeles – American Apparel is automating in-store inventory tracking processes with a wide-area RFID, eliminating the need for handheld readers. As reported by RFID 24-7, following a six-month pilot, American Apparel has deployed an automated inventory system using fixed RFID antennae mounted in ceiling track lights at all locations in North America.

New York -- Brooks Brothers has named Vivien Kronengold as the company’s executive VP and chief marketing officer, a newly created position. The company also appointed Mauro Calderan as COO. Calderon previously served as senior VP, distribution and logistics.

The appointments come less than a week after Brooks Brothers president and COO Diane Ellis was named CEO at the Limited.

Milwaukee -- Roundy’s reported generally disappointing financial results for the second quarter of fiscal 2013. Net income plummeted 40% from $18.9 million in the second quarter of the previous year to $13.5 million, while net sales for the second quarter of 2013 were $980.3 million, a decrease of $16.5 million, or 1.7%, from $996.8 million for the second quarter of 2012.

Advance Auto Parts announced plans to open its 4,000th store on Friday, one day after reporting disappointing sales at its 3,999 locations.

Total sales for the second quarter increased 6.1% to $1.55 billion due largely to the addition of 175 new locations. However, same store sales declined 0.3% on top of a prior year decline of 2.7%.

San Francisco - Customer satisfaction is on the rise globally after more than a year in decline, with the average global customer satisfaction rating reaching 81% in the second quarter of this year. According to the new quarterly Zendesk Benchmark report, this about a 4% increase from an average rating of 78% in the previous quarter and the highest average rating since the first quarter of last year.

Doubling sales in any category within a four year time span would be an audacious goal for any retailer, but that was the objective Walmart set for itself in the beer category last fall, according to Bloomberg.

Woonsocket, R.I. – CVS is launching a new online Drug Information Center on CVS.com. This new resource was developed to help consumers take control of their health by providing them with best-in-class drug information and a variety of innovative resources.