Business Intelligence (BI)

Chico, Calif. – Online home improvement retailer Build.com is using Adobe Marketing Cloud as the cornerstone of its digital marketing strategies, diving deeper into visitor data to better understand what they are looking for, how they navigate online, where they are coming from, and what drives purchase decisions.

Charlotte, N.C. — Rite Aid Corporation has selected AMTdirect’s real estate software solution to manage its portfolio of more than 5,800 locations. AMTdirect’s integrated platform will help Rite Aid define and implement its real estate strategy by consolidating data, streamlining key business processes and informing decision-makers at all levels.

Redwood Shores, Calif. – Cross-channel experiences are vital to customer experience. Recent customer experience studies of retail executives — by Oracle Corp. and Tata Consultancy Services — show that to 50% and 47% of respondents, respectively, cross-channel experiences are vital to providing overall customer experience.

Philadelphia -- Wal-Mart Stores and McDonald’s were the only retailers to crack the Hay Group’s eighth annual Best Companies for Leadership Study Top 20 list.

The study surveyed nearly 18,000 individuals at more than 2,200 organizations worldwide to examine how companies develop their leaders and foster cultures of innovation. This year, Procter & Gamble led the Top 20. Wal-Mart ranked No. 7, and McDonald’s came in at No. 8.

West Chester, Pa. – QVC has promoted John Cowan to the position of senior VP, information technology global services. Cowan was most recently VP global systems & initiatives.

Since joining in QVC in 1994, Cowan has held positions of increasing responsibility, including VP, business strategy and technology integration, and VP of business technology. He also played a key role in the start-up of QVC in Germany and Japan, and recently assisted QVC Italy in deploying a new systems release in September 2012.

Deerfield Park, Ill. – Walgreens has entered into a multi-year agreement to provide Inovalon's data-driven encounter support platform, Electronic Patient Assessment Solution Suite (ePASS) within healthcare clinics at select Walgreens to support improvements in managed care quality and performance.

The ePASS platform allows identification and resolution of gaps in quality, care, assessment, documentation, and risk score accuracy, as well as analytical capabilities. It will be rolled out at 400 stores nationwide.

Pennsauken, N.J. – Becker’s School Supplies has redeveloped and relaunched its e-commerce site on the WebLinc e-commerce platform.

The WebLinc platform provides both front-end branding and back-end merchandising and management tools. Within months of launching its new site, Becker’s experienced a 120% jump in revenue compared to the same period last year and saw transaction volume increase by 81%.

Atlanta - Shopko has selected Innotrac and Micros as its new e-commerce solution. The Shopko e-commerce site is powered by Micros on the front end with Innotrac's OMS, CRM, fulfillment and business intelligence on the back end.